Medical Receptionist - job 1 of 2
Become a part of our caring community and help us put health first
The Receptionist receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately. The Receptionist performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.The Receptionist operates a switchboard or multi-line phone and maintains long distance call logs. Takes and distributes accurate messages. Greets visitors and determines the nature of their visit, issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee. Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address. Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.
Job Functions
Welcomes patients and visitors
Patients check-in
Assists patients, answering patients' questions
Appointment scheduling
Verification of insurances
Collecting patient charges
Use your skills to make an impact
Requirements
Excellent phone etiquette: Clinic is very busy, must be comfortable with high volume calls
Medical office experience
Strong Customer Service background
Must be able to multitask
Knowledge of MS Office (Word, Excel, Outlook, Access)
Preferred
Experience with Electronic Medical Records
Experience in a fast paced/high volume environment
Bilingual (English/Spanish)
Schedule: Monday – Friday 8:00 AM to 5:00 PM
Additional Information
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of CenterWell Senior Primary Care, Conviva’s innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health – addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
CenterWell seeks an experienced Consultative Coder to serve as the clinician-facing coding expert, performing documentation support, QA, education, and on-site visits across Palm Beach County in a hybrid role.
CenterWell Home Health (Humana) is hiring an experienced Branch Director in Orlando to manage branch operations, drive quality home health services, and lead staff toward performance and growth goals.
Avant Tech is hiring a detail-oriented Medical Support Assistant to manage patient scheduling, EHR updates, and front-desk administrative tasks in a clinical setting.
Experienced support leader sought to drive enterprise technical support performance, manage escalations, and cultivate a high-performing, customer-focused team at ServiceNow.
Support homeowners through the claims disbursement process as a Loss Drafts Inbound Call Center Associate at National General, handling loss drafts, inspections, and customer inquiries with professionalism and care.
Support Service Account Manager for Freightliner Northwest (Gordon Truck Centers) responsible for customer intake, repair order management, and shop coordination at the Pacific, WA location.
Airbnb seeks a bilingual Senior Specialist, Premium Support in Nevada to own end-to-end resolution of complex, high-value reservation cases while delivering personalized, hospitality-quality service.
Work with a YC-backed AI platform to manage customer communications, ticketing, and project coordination that improve service delivery in HVAC, plumbing, and electrical sectors.
Clarivate's Intellectual Property team seeks a Senior Customer Care Advisor in Alexandria, VA to provide multi-channel customer support, manage escalations, and mentor team members while driving service improvements.
Customer-focused Customer Service Assistant role at Reboot Staff in Madison, WI, supporting client and candidate communications, scheduling, and daily office operations.
Chats Cloud Cover is hiring a Client Service Associate in Cleveland to manage client inquiries, provide product and account support, and help improve client satisfaction and retention.
Lead dealer onboarding, training, and adoption of Ford's FSR+ as a territory-based Field Coach for MSX International, focusing on relationship-building, data-driven optimization, and extensive travel across the Pittsburgh dealer network.
Every Word Code is seeking a Customer Service Liaison to be the primary client contact, delivering timely resolutions and fostering strong client relationships in our Dallas office.
Provide intraprocedural imaging expertise and hands-on clinical support for EVOQUE transcatheter procedures while training and advising hospital teams across the New York City region and beyond.
Lead a 20+ engineer technical support organization at Philips to deliver exceptional medical device service operations and drive customer satisfaction.
Since 1961, Humana has been committed to helping people live healthy and happy. Our approach is simple—offer personalized care from people who care. We do this by listening to our members and creating solutions to help them reach the best version ...
64 jobs
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
