Customer Service Liaison - job 1 of 2
Company Description
About Us
At Every Word Code, we specialize in delivering innovative coding solutions that help businesses and individuals unlock their full digital potential. Our team of passionate professionals thrives on creativity, precision, and a dedication to excellence. We believe in fostering a collaborative environment where every idea matters, and every contribution shapes the future of technology
Job Description
Job Description
We are seeking a detail-oriented and customer-focused Customer Service Liaison to join our dynamic team. This role is pivotal in ensuring our clients receive outstanding service, prompt resolutions, and a smooth communication experience. The ideal candidate will serve as the primary point of contact for customers, maintaining strong relationships and ensuring their needs are met efficiently.
Responsibilities
Serve as the first point of contact for customer inquiries via phone, email, and other communication channels.
Provide timely and accurate information about products, services, and policies.
Resolve customer concerns and escalate issues to the appropriate departments when necessary.
Maintain accurate records of customer interactions and transactions.
Collaborate with internal teams to ensure client satisfaction and service efficiency.
Identify opportunities for process improvement to enhance the customer experience.
Assist in training and onboarding new team members as needed.
Qualifications
Qualifications
High school diploma or equivalent required; associate or bachelor’s degree preferred.
2+ years of experience in customer service, client relations, or a similar role.
Strong communication and interpersonal skills.
Proficient in Microsoft Office Suite and CRM systems.
Problem-solving mindset with the ability to work under pressure.
Strong organizational skills and attention to detail.
Ability to work independently and as part of a team.
Additional Information
Benefits
Competitive salary based on experience.
Opportunities for career growth and professional development.
Comprehensive health, dental, and vision insurance.
Paid time off and holidays.
Supportive and collaborative work environment.
Full-time position with stable working hours.
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Next Comms Talk is hiring a Communications Specialist to lead content creation, media relations, and internal communications to strengthen brand messaging and public visibility.
Sphirea Plus seeks a proactive Marketing & Promotions Assistant to support campaign execution, event coordination, and promotional activities at the Jersey City office.
Chats Cloud Cover is hiring a Client Service Associate in Cleveland to manage client inquiries, provide product and account support, and help improve client satisfaction and retention.
University of Mississippi Medical Center seeks an attentive Overnight Patient Access Representative to register ED patients, verify benefits, collect payments, and maintain accurate registration records at the Jackson Main Campus.
Lead dealer onboarding, training, and adoption of Ford's FSR+ as a territory-based Field Coach for MSX International, focusing on relationship-building, data-driven optimization, and extensive travel across the Pittsburgh dealer network.
Avant Tech is hiring a detail-oriented Medical Support Assistant to manage patient scheduling, EHR updates, and front-desk administrative tasks in a clinical setting.
Friendly, detail-oriented Guest Services Representative needed to support a family-owned specialty and emergency veterinary center by delivering compassionate front-desk service, appointment scheduling, and administrative support.
Help Posh scale thousands of event organizers by designing and operating automated lifecycle programs that drive activation, growth, and retention.
SPEAR is hiring a remote Customer Service Representative who will complete in-person training in Manhattan and then manage high-volume appointment scheduling and patient communications from home.
Palo Alto Networks is hiring a Manager, Technical Customer Support (Cloud) in Plano, TX to lead a high-touch support team delivering escalations, post-incident reviews, and strategic customer engagement.
Segula Technologies is hiring a Customer Resolution Specialist to handle aircraft spare-parts order processing, customer inquiries, and basic technical liaison tasks for the Americas region.
Work with a YC-backed AI platform to manage customer communications, ticketing, and project coordination that improve service delivery in HVAC, plumbing, and electrical sectors.
Clarivate's Intellectual Property team seeks a Senior Customer Care Advisor in Alexandria, VA to provide multi-channel customer support, manage escalations, and mentor team members while driving service improvements.
As a Customer Experience Coordinator at VEG, you'll shepherd pet parents through every touchpoint in a busy emergency hospital, ensuring warm, efficient, and memorable service.
Customer-focused Customer Service Assistant role at Reboot Staff in Madison, WI, supporting client and candidate communications, scheduling, and daily office operations.
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
