Digital Marketing Manager - job 1 of 2

About Us

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, from marketing agencies to entrepreneurs to small businesses and beyond. Our platform empowers users across industries to streamline operations, drive growth, and crush their goals. HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.

Our People

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact

Every month, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

Learn more about us on our YouTube Channel or Blog Posts.

Who You Are  

We’re looking for a Digital Marketing Manager who brings a mix of strategy, hands-on campaign execution, and marketing expertise. This role requires someone who understands the nuances of building marketing workflows, creating effective campaigns, and driving results across various channels.  

- You are highly organized, results-driven, and collaborative.  

- You have a strong ability to manage campaigns, workflows, and cross-functional communication.  

- Your marketing knowledge will play a key role in guiding the team to execute successful campaigns aligned with our business objectives.  

• Strategize and Plan Campaigns: Develop, execute, and optimize multi-channel marketing campaigns to drive customer acquisition, retention, and engagement. Ensure that all campaigns going out the door have a real strategy in place.  
• Analyze and Optimize: Monitor key campaign metrics such as ROAS, CPA, and CTR, providing actionable insights to improve performance and ROI.  
• Workflow Development: Establish, manage, and refine marketing workflows that streamline campaign execution and enhance efficiency.  
• Collaboration: Work closely with cross-functional teams, including product, customer success, and sales, to align marketing strategies with overall business goals.  
• Content Oversight: Guide content creation to ensure consistent marketing best practices are being implemented.  
• Innovate and Lead: Stay updated on industry trends, emerging technologies, and marketing best practices to innovate and refine our strategies.  
• Performance Reporting: Prepare and present campaign performance reports, highlighting key successes and areas for improvement.  
• Customer-Centric Marketing: Serve as an advocate for our customers, ensuring marketing campaigns are relevant, engaging, and aligned with their needs.  

• Bachelor’s degree in Marketing, Business, or a related field (or equivalent experience).  
• 5+ years of experience in digital marketing, with a focus on campaign strategy, execution, and optimization.  
• Proven track record of managing and scaling successful marketing campaigns across Google Ads, Facebook Ads, email, and other digital channels.  
• Strong analytical skills and the ability to use data to inform decisions.  
• Proficiency in tools such as Google Analytics, marketing automation platforms, and project management software.  
• Exceptional organizational skills with a knack for managing multiple campaigns simultaneously.  
• Strategic thinker with a customer-first mentality.  
• Detail-oriented, creative, and adaptable in a fast-paced environment.  
• Collaborative leader with excellent communication and interpersonal skills.  

EEO Statement 

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.

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