Retail Operations Manager – Multi-Client Field Leadership (Denver, CO)

📍 Denver, CO | 💼 Full-time | 💲 $56,485 – $84,000/year + full benefits

Up to 80% travel required

A nationally recognized retail solutions company is hiring a Retail Operations Manager (ROM) to lead a field-based retail merchandising and sales team across a designated region. In this role, you will oversee multiple client programs, manage a large team of retail associates, and serve as a key point of contact between national brands and major retail partners.

You’ll play a critical role in executing store-level retail initiatives and optimizing operational performance through people leadership, process improvement, and client relationship management.

🔧 What You’ll Do

• Lead a high-performing team of field merchandisers and retail associates across assigned territories
• Monitor and improve KPIs related to execution, scheduling, in-store performance, and compliance
• Oversee regional routing plans and project implementation logistics
• Coach, develop, and evaluate team members using performance tools and assessments
• Lead recruiting, onboarding, and talent development initiatives
• Manage operating budgets, forecast expenses, and identify cost-saving opportunities
• Analyze retail reporting and performance data to generate insights and strategic improvements
• Build and maintain relationships with internal stakeholders, clients, and key retail partners
• Ensure alignment with national strategies, standards, and program objectives
• Travel frequently to stores and team locations (up to 80% of the time)

✅ What You Bring

• 5+ years of retail or field operations leadership experience
• 1–3 years of experience managing budgets, forecasts, and client expectations
• Proven success in managing field teams or merchandisers
• High school diploma or GED required; Bachelor’s degree in Business, Marketing, or related field preferred
• Proficiency with Microsoft Office (Excel, Word, PowerPoint)
• Strong organizational, communication, and problem-solving skills
• Ability to coach and lead large, geographically dispersed teams
• Analytical mindset with a knack for data-driven decision-making
• Able to lift up to 50 lbs and stand for long periods (as required during field visits)
• Must have a valid driver’s license and the ability to travel regularly

🎁 What’s In It for You

• Full benefits package, including:
• Medical, dental, vision, and life insurance
• 401(k) with company match
• Paid time off and holidays
• Training and career advancement opportunities
• Opportunities to work with well-known national brands
• A chance to lead and grow within a rapidly evolving industry

Equal Opportunity Employer

We are committed to fostering a diverse and inclusive workplace. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, or any other legally protected status.

📝 Ready to lead a team that drives real results at the store level? Apply today and join a company that values growth, innovation, and people-first leadership.