Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Medical Front Desk image - Rise Careers
Job details

Medical Front Desk

Why Us?

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

Could This Be For You?

This role will provide the highest level of customer service to patients, fellow employees and referral sources through the coordination and administration of the “front office” activities. Accurately obtain all patient information and insurance information while ensuring compliance with relevant laws, regulations and established Company policies and compliance programs. Maintain excellent customer service relationships with patients and referral sources.

 

Experience in healthcare administration is strongly preferred. 

Your Impact

  • Ensure the highest level of customer service is provided to patients, fellow employees, and referral sources.
  • Maintain accurate and complete patient files, ensuring compliance with Hanger Policies.
  • Ensure the privacy and security of protected health information per HIPAA rules.
  • Assist with patient follow-up as directed.
  • Assist with quality assurance to ensure patient satisfaction with Patient Care Center (PCC) services as necessary.
  • Enter patient demographics and insurance verifications as appropriate.
  • Efficiently manage multiple phone lines.
  • Record written documentation that is clear, concise, and accurate.
  • File all patient charts and other documentation, following established guidelines.
  • Coordinate scheduling of practitioner schedules to ensure proper coverage of patient appointments and out-of-office calls.
  • Perform other duties or special projects as assigned.

Minimum Qualifications

  • High school diploma or equivalent combination of education and experience required.
  • Be at minimum a good fit for the job, as determined by the Talent Sorter assessment preferred. Hanger will administer the Talent Sorter as part of the selection process
  • Less than one year of customer service, administrative or related experience required.
  • Experience in a receptionist position or experience with medical front office procedures preferred.
  • Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures. 

Additional Success Factors

  • Strong interpersonal, oral (including telephone) and written communication skills.
  • Ability to key 30 words per minute with accuracy required.
  • Ability to work with handicapped individuals.
  • Understanding of Alpha filing system.
  • Understanding of medical reimbursement and terminology and an understanding of front office (receptionist) duties preferred.
  • Ability to use a computer, including Windows-based software and e-mail.
  • Ability to use all necessary office equipment, facsimile machines, calculator, postage machine, copier, etc.
  • Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
  • Keep the patient at the center of everything that you do, building lifelong trust.
  • Foster open collaboration and constructive dialogue with everyone around you.
  • Continuously innovate new solutions, influencing and responding to change.
  • Focus on superior outcomes, and calibrate work processes for outstanding results.

Our Investment in You

  • Competitive Compensation Packages
  • 8 Paid National Holidays & 4 additional Floating Holidays
  • PTO that includes Vacation and Sick time
  • Medical, Dental, and Vision Benefits
  • 401k Savings and Retirement Plan
  • Paid Parental Bonding Leave for New Parents
  • Generous Employee Referral Bonus Program
  • Mentorship Programs- Mentor and Mentee

 

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.

#ERF-HPO

 

Average salary estimate

$33000 / YEARLY (est.)
min
max
$28000K
$38000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs

Hanger, Inc. is seeking a Certified Prosthetist Orthotist to join their Kingsport clinic to provide superior prosthetic and orthotic care, improving patient mobility and quality of life.

Advance your career as a Prosthetist and/or Orthotist Clinician at Hanger, empowering patient mobility with innovative orthotic and prosthetic care.

Photo of the Rise User

Support Middlebury College's performing arts and sports events by managing ticket sales and providing excellent customer service as a Box Office Student Worker.

Photo of the Rise User
Tend On-Site Manhattan, New York, NY, USA
Posted 18 hours ago
Photo of the Rise User
Posted 8 hours ago

Anagram seeks an experienced Customer Success Manager to strategically manage and grow relationships with eye care providers on their innovative insurance billing platform.

Photo of the Rise User
Posted 6 hours ago

Support specialty pharmaceutical patient access as a remote Coordinator, Performance Monitoring at Cardinal Health Sonexus Access and Patient Support.

Photo of the Rise User
Posted 20 hours ago

Drive enterprise customer success and growth at Definely, a leading LegalTech innovator, by managing a portfolio of key accounts and enhancing product adoption.

Photo of the Rise User
Posted 10 hours ago

Support healthcare communication as a bilingual remote contact center representative with paid training and flexible work-from-home hours.

Posted 21 hours ago

Scrunch AI is seeking a Customer Success Manager with marketing technology expertise to drive client success and adoption in an innovative AI startup environment.

Photo of the Rise User

Customer Care Specialist needed by Kiavi to manage mortgage loan servicing and deliver excellent customer support in a fully remote role.

Photo of the Rise User
Empatica Hybrid No location specified
Posted 14 hours ago

Empatica is looking for a B2B Account Specialist to champion customer success and enhance client experience in a dynamic digital healthcare environment.

Zifo Hybrid No location specified
Posted 5 hours ago

Lead and expand customer relationships as a Customer Success Manager for Zifo's strategic clients in the life sciences sector.

Photo of the Rise User
Scribe Hybrid No location specified
Posted 1 hour ago

Experienced Customer Support Agent needed at Scribe to enhance user satisfaction and collaborate with product and engineering teams.

Photo of the Rise User
Posted 18 hours ago

Aerotek seeks an On-Site Office Associate to deliver superior administrative and customer support at a client location in Fort Towson.

Photo of the Rise User
Credit Key Hybrid No location specified
Posted 10 hours ago

Credit Key is looking for an enthusiastic Customer Support Specialist to handle client inquiries and deliver outstanding solutions in a fully remote, dynamic fintech environment.

MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, onsite
DATE POSTED
July 30, 2025
Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!