Sr Sales Operations Analyst
Skills
- Salesforce administration and configuration knowledge
- Experience with GTM tools (Outreach, ZoomInfo) and integrations
- Workflow mapping and automation design
- Strong data analysis and dashboarding skills
- Hands-on UAT and change management experience
- Familiarity with AI/ML concepts and building AI-driven automations
- Excellent written and verbal communication
- Ability to operate autonomously and manage ambiguity
Responsibilities
- Design, prototype, and deploy AI-powered workflows to automate manual tasks and improve rep productivity
- Collaborate with BizTech and RevOps to translate business needs into system and automation requirements
- Map and refine sales and onboarding workflows to reduce friction and improve speed-to-lead and handoffs
- Conduct UAT, quality checks, and validate system changes impacting sales and onboarding
- Analyze funnel and process data to identify trends and recommend automation or process improvements
- Document prompt logic, model behavior, and AI use cases for adoption and governance
- Prepare GTM readiness materials and operational requirements for new processes and tools
- Build cross-functional relationships to accelerate experimentation, adoption, and risk mitigation
Education
- Bachelor’s degree in a related field or equivalent practical experience
- Continued technical training or certifications in analytics/CRM a plus
Benefits
- Comprehensive health, dental, and vision coverage
- 401(k) plan
- Paid time off and parental leave
- Equity or stock-based compensation opportunities
- Professional development and learning stipends
- Flexible/hybrid work schedule and paid holidays
- Employee discounts and wellness resources
Average salary estimate
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