Account Manager (North Central) - job 1 of 2
Skills
- Proven inside sales or account management success
- Direct cybersecurity industry experience
- Salesforce CRM proficiency
- Strong written and verbal communication
- High attention to detail and follow-through
- Ability to multitask and manage competing priorities
- Comfortable with a flexible work schedule and occasional travel
- Proficiency with Microsoft Office (Excel, Word, Outlook)
Responsibilities
- Serve as the dedicated Account Manager supporting a specified Account Executive to maintain and grow their account business
- Respond to customer inquiries promptly and drive issues to resolution
- Act as liaison between customers, vendors, and GuidePoint internal teams
- Develop and retain product, vendor, and industry knowledge to add customer value
- Cultivate and maintain relationships with vendor partners and customer stakeholders
- Manage open opportunities and identify whitespace/upsell opportunities within existing accounts
- Represent the AE at customer meetings and support closing renewals, upsells, and net-new deals with AE guidance
- Drive and sell GuidePoint professional services engagements across assigned accounts
- Assist with forecast management and internal reporting; use Salesforce to track opportunities and generate quotes
- Collaborate on account-targeted marketing communications and follow-up
Education
- Bachelor's degree preferred but not required
- High school diploma or equivalent required
Benefits
- Remote-first workforce (U.S.-based)
- Group medical insurance with employer premium contributions and HSA option
- Group dental insurance with employer-paid employee premiums
- Flexible Time Off (FTO) program and 12 corporate holidays
- Mobile phone and home internet allowance
- Retirement plan eligibility after 2 months
- Pet benefit option
- Career growth, mentorship, and learning opportunities at a rapidly growing firm
Average salary estimate
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GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions that minimize risk. Our experts act as your trusted advisor to understand your business and challenges, helping you ...
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