Field Training Manager

Overview

The success of General RV Center is rooted in our exceptional team, which has been growing since 1962. Today, General RV Center stands as a global leader in the industry, and there are no plans to slow down. We are proud to be named the nation’s largest privately owned RV dealer group. 

The Field Training Manager plays a key role in driving business results by leading a team of field trainers who support our stores. This role is responsible for hiring, developing, and overseeing trainers who work directly with store teams to close knowledge and skill gaps. By partnering with key stakeholders and store leadership, the Field Training Manager identifies opportunities for improvement and ensures that trainers are delivering impactful development plans that lead to measurable results.

Responsibilities

• Supervise a team of field trainers with diverse subject matter expertise.

• Ensure consistent, high-quality training delivery across all General RV store locations.

• Coach and develop trainers to enhance their effectiveness in instruction, coaching, goal setting, and measuring return on investment (ROI).

• Collaborate with stakeholders at all levels to ensure training aligns with organizational needs.

• Assess training impact and partner with the Training Coordinator to deliver clear, actionable reporting.

• Drive continuous improvement efforts to elevate the overall effectiveness of training programs.

• Partner with Instructional Designers to create and refine training content that supports business goals.

• Travel with trainers as needed to observe delivery, provide coaching, and offer real-time feedback.

• Perform other duties as needed to support the success of the Learning and Development team.

Qualifications

• Bachelor’s degree preferred, or equivalent experience in management, training, or learning and development

• Strong verbal and written communication skills

• Proven public speaking and group facilitation skills

• Experience leading and managing a team, including assigning responsibilities, providing support, and ensuring accountability

• Strong organizational skills and attention to detail, with the ability to manage multiple priorities under pressure

• Proficiency with training software and tools used for administering and tracking learning programs

• Ability to assess training effectiveness and deliver clear, actionable reporting

• Strong interpersonal skills and confidence in working with cross-functional teams, including HR and senior leadership

• Demonstrated ability to inspire, motivate, and engage teams in alignment with company values

• Comfortable working independently and collaboratively within a team

• This is an in-office role with up to 20% travel required

General RV offers a great benefits package that includes medical, dental, vision, and 401k options. Compensation will be based on skills and experience. 

About General RV

General RV was founded when Abe Baidas converted a Detroit gas station into a small RV sales and manufacturing facility in 1962. From those humble roots, we’ve grown into the nation’s premier RV dealer. We’ve helped millions of families experience the RV lifestyle. With the support of our talented employees, General RV now operates multiple Supercenters in across the country in addition to an inspection facility in Indiana. We are proud of our history and are now in the third generation of family ownership. Since 2014, General RV Center has been named by Crain's Detroit as one of Michigan's largest and fastest-growing privately held companies.

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