Employee Experience Manager

Galileo is a nationally recognized summer day camp dedicated to empowering young innovators to change the world! Since 2002, we’ve inspired hundreds of thousands of kids across 100+ diverse communities, becoming a leader in the Innovation Education Movement.

At Galileo, innovation, purpose, and personal growth come together to create an environment where your unique talents shine, and your impact is celebrated. We’re committed to fostering a culture that champions inclusion for all, continually innovating to ensure every voice is heard. We have been named one of the Best and Brightest Companies to Work for in the Nation four times, including in 2024, and we’ve made the Best Places to Work in the Bay Area list over 12 times.

Come join us for a joy-filled summer in a mission-driven environment where you'll be part of something truly special!

The Employee Experience Manager shapes and delivers a seamless, mission-aligned employee journey for Galileo’s HQ and seasonal staff. You will ensure every touchpoint—from pre-boarding through alumni engagement—reflects our values, reinforces our camp-centered culture, and delivers meaningful impact.

This role combines strategic design and hands-on execution: you’ll plan, coordinate, and manage the systems, communications, and processes that bring the People Team’s vision to life. You’ll work cross-functionally to ensure all employees—HQ staff, Camp Directors, and 2,000+ summer staff—are fully onboarded, equipped, and inspired to do their best work.

You’ll own the details, deadlines, and data that keep the employee experience running smoothly, while constantly looking for ways to improve efficiency, clarity, and connection at scale.

You Will Be Accountable For

Employee Experience & Engagement

• Design and implement employee engagement programs that foster connection, recognition, and belonging throughout the year.

• Lead alumni engagement through community initiatives and newsletters, including for returning summer staff, in partnership with Talent Acquisition to support rehire strategies.

• Partner with leadership to ensure employee experiences reinforce Galileo’s mission and culture at every stage of the journey.

• Own employee surveys: design, administer, analyze, and share actionable insights to inform programs and decisions.

• Plan and execute staff events that strengthen culture, connection, and engagement across HQ and seasonal teams, including the annual HQ summit.

• Define and track key employee experience metrics (e.g., onboarding completion rates, engagement scores, feedback survey trends) to drive ongoing improvements.

Onboarding & Offboarding

• Own and optimize large-scale onboarding workflows that deliver accuracy, efficiency, and a seamless experience for year-round teams and 2,000+ seasonal staff annually — ensuring every hire is cleared, trained, and ready to work on day one.

• Build and refine centralized onboarding systems that streamline processes, increase accuracy, and scale efficiently to meet high-volume seasonal demands and timelines.

• Establish clear roles, communications, and triggers for cross-functional stakeholders in onboarding and offboarding, with a focus on ensuring a seamless, well-supported experience for employees at every stage.

• Partner cross-functionally (HR, Payroll, IT, Operations) to ensure every step - from offer acceptance to first day - is seamless and compliant.

• Partner cross-functionally to ensure site and state-specific onboarding requirements are met and maintain appropriate records

• Create consistent and inclusive standards for how we welcome employees and thoughtfully close the loop when they leave.

• Own onboarding training content and reporting, to enable alignment and visibility for all hiring managers and leaders as they welcome their staff.

Communications & Knowledge Management

• Develop and steward employee communication standards, ensuring clarity, consistency, and cultural alignment across HQ and seasonal staff.

• Manage key internal communication tools (e.g., Notifyre) and ensure timely, accurate messaging across HQ and field teams.

• Build and maintain feedback loops that ensure employees feel heard, and translate insights into actionable improvements.

• Lead Galileo’s knowledge management efforts, ensuring easily accessible resources that are available at the right times and in the right places.

Organizational Learning & Inclusion

• Support Galileo’s Innovation for All initiative by embedding equity, belonging, and access into employee experiences.

• Bring forward innovative ideas to ensure the employee journey reflects the diversity and vibrancy of our staff community.

You Are

• Inspired by Galileo’s mission and purpose. Innovation education, project-based learning, and working in a professional, welcoming, deeply camp-inspired culture should sound like things you’re ready to explore or sign up for.

• A hands-on executor, abe to balance big-picture design with detail-oriented follow-through, ensuring experiences are seamless and scalable.

• Highly detail-oriented, with the ability to manage complex timelines, data, and logistics at scale.

• Skilled at leveraging technology, automation, and process design to deliver best-in-class efficiency across a large, distributed workforce.

• You are energized by listening to employees and finding ways to reflect their voices in programs and communications.

• You have a strong sense of ownership and accountability, with experience creating processes that engage cross-functional partners.

Compensation

We anticipate total compensation for this Full-Time, exempt position to be $70,000-$80,000. Exact compensation may vary and will be based on multiple factors, including geography and professional experience. 

Our pay practices are guided by a commitment to equity and informed by market benchmarking and internal audits to minimize bias and ensure fairness across all roles.

Benefits

• No-cost medical insurance for employees (additional plans and options to add dependents available at cost)

• Vision and Dental Insurance 

• 401k benefits after 1 year of employment

• Flexible Paid Time Off - time off is not limited, and we strongly recommend that employees take time off to rest and recharge. 

• Unlimited free camp for your child(ren), OR two free weeks to be gifted (including AM/PM Extended Care)

• Friends and Family Discount for Galileo Camps

• Priority scholarship nominations for Galileo Camps

• Generous parental leave and extensive support with leave planning

• Employee Assistance Program, options for life insurance, and more! 

Work Location

Remote, work-from-home, location is possible in the following states: California, Colorado, Illinois, Massachusetts, Texas, North Carolina, New York, Nevada, Arizona, or Washington. We are currently only able to employ candidates who are based in the states listed here.

Employees located in the San Francisco Bay area adhere to a hybrid office and work-from-home policy. Galileo Headquarters is located at 111 Myrtle St, Ste 300, Oakland, CA 94607. 

Schedule & Time Commitment

This is a full-time position, averaging 40 hours per week. While we prioritize work-life balance, there may be times when additional hours are necessary to meet deadlines and ensure the success of our programs. Additionally, HQ staff are expected to visit camp locations from June through August to experience camp first-hand and support our teams on the ground; 10-15% travel may be required for those located outside of a camp territory.

• 4 - 6 years of experience in employee experience, HR, learning & development, or related program management, with a track record of designing and implementing employee programs and processes that deliver consistent, high-quality experiences.

• Demonstrated experience scaling processes for seasonal, high-turnover, or mission-driven workforces, rather than managing one-off onboarding or individual hires. Experience in education, out-of-school-time programs, or summer camps is a plus.

• Strong project and program management skills, with the ability to manage multiple priorities and stakeholders simultaneously.

• Experience creating and managing employee communications and knowledge resources, including onboarding/training content.

• Experience analyzing employee feedback and metrics to drive continuous improvement in programs and processes, and advanced spreadsheet/reporting tools (Google Sheets/Excel).

• Excellent communication and collaboration skills, with the ability to build trust and alignment across cross-functional teams and regional leaders.

• Flexibility, resilience, and adaptability to thrive in the fast-moving, high-volume camp staffing season.

• Experience with state-specific onboarding or regulatory requirements (IL, CA, CO) is a plus, but not required.

• Bilingual in English and Spanish is a plus, but not required.

We are committed to building a diverse and inclusive team and strongly encourage applications from individuals of all backgrounds and experiences. If you think you have what it takes to be successful in this role, we encourage you to apply.

During your onboarding process, you may need to complete a Tuberculosis (TB) screening, a background check, and mandated reporter training (California only). More details will be provided during your onboarding process.

Physical Demands

• Occasionally lift and carry up to 30 lbs.
• Constantly operate a computer (including typing, reading)
• Frequently remain in a stationary position for extended periods of time
• Constantly communicate in-person, virtually, and from a range of distances
• Frequently remain in a stationary position for extended periods of time, sitting or standing 

Equal Opportunity Employer

Galileo Learning is an Equal Opportunity Employer. We prohibit discrimination and harassment of any type and provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We comply with the ADA and provide reasonable accommodation that allow qualified applicants/employees to perform the essential functions of the job. To request an accommodation, contact our People Services team. Please note that our job descriptions are only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties.