This position is remote or hybrid if within 30 miles of the corporate office.

Bright Horizons is a leading education and care company, trusted by families and employers around the world for high-quality child care and early education, back-up care, and workplace education. We partner with some of the world’s best companies to provide services that help employees perform their best and support families to thrive both personally and professionally.

Responsibilities:

Depending on the line of business, the position may perform some or all of the below functions:

• Research assigned markets to identify potential backup care provider solutions. Independently determine priority of non-assigned markets for recruiting new providers

• Determine which providers in the market meet our quality standards based on research, reviews, licensing information and autonomous opinion.

• Initiate, follow up and complete the recruitment process for qualified providers. This includes cold outreach to potential providers, explaining the BUC program clearly & concisely, persuading the provider to join our network and keep the provider engaged during the onboarding process.

• Independently negotiate rates in alignment with standards set by the program.

• Obtain and audit all required documentation from newly recruited providers in order to secure a complete account record. Ensure that if corrections are needed, those are completed and accurate

• Assist in the development and maintenance of positive relationships with contracted providers.

• Maintain a record of activities and results for each market assigned.

• As required, work closely with regional team to complete the daily transactional work needed to successfully manage and grow the nationwide backup care provider network

Qualifications

• HS diploma or equivalent required

• Associate Degree preferred

• 2 years of experience in a customer service, recruitment, vendor management or sales position with a track record of hitting established targets required

• 3 years relevant experience would be considered in lieu of applicable degree

Additional Job Requirements:

• Excellent written and verbal communication skills

• Experience with negotiating contracts or difficult conversations

• Proficient in basic Microsoft applications (Word, Excel, Outlook)

• Motivated to meet and exceed goals as an individual and contribute to the success of a larger team

• Ability to multi-task and prioritize in a fast-paced environment

• Strong attention to detail

• Strong organizational skills

• General comfort level with generating reports and pulling data

• Experience with presenting or general comfort level with public speaking

• Open to Full Time Remote applicants if outside 30 miles radius of Newton, MA office or Westminster CO office

Bring your leadership skills and passion for early childhood education to Bright Horizons, where you’ll foster an enriching environment for children, families, and staff. Discover how far your career can take you in an inclusive workplace where you can be you. Apply today to explore the possibilities!

Salary/Hourly Rate and Other Compensation Disclosures:

The hourly starting salary for this position is between $23.60. The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.

Benefits:

Bright Horizons offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical, dental, and vision insurance

• 401(k) retirement plan

• Life insurance

• Long-term and short-term disability insurance

Deadline to Apply Information:

This posting is anticipated to remain open until October 16, 2025.