Sales Operations - Analyst

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Sales Operations Analyst do at Fiserv?

As a Sales Operations Analyst at Fiserv, you play a crucial role in ensuring timely, responsive, and professional contracting support. This role offers a unique opportunity for personal and professional growth as you collaborate with a dedicated team of legal professionals committed to delivering excellence. Embrace this chance to advance your career while making a meaningful impact in the financial services landscape!

What You Will Do:

• Efficiently route legal documents through our workflow management tool and e-signature application, ensuring they are accurately filed in our enterprise contract repository.
• Validate and verify data pertaining to requested contracts and their underlying agreements.
• Oversee and manage contract templates, ensuring they meet company standards and are up-to-date.
• Partner with client relationships and sales executives to verify legal documents, requests, and modifications of terms.
• Conduct thorough reviews of terms against templates, identifying any deviations and ensuring compliance with company standards.
• Act as the primary contact for collecting approvals, information, and feedback from cross-functional teams (e.g., finance, operations, security, product) during the signature process.
• Ensure that final copies of agreements and documents are properly saved and stored for future reference.

What You Will Need:

• Bachelors Degree
•  1+ year of experience in contracts or legal administration and/or an equivalent combination of education, work and or military experience.
• Proficiency in a range of software applications, including the Microsoft Office Suite and PDF software.

What Would Be Great to Have:

• Experience drafting various product and service technology contracts, including non-disclosure agreements.
• Familiarity with DocuSign and Salesforce.
• Experience with Contract Point workflow software or similar tools.

Important information about this role:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and lead to stronger productivity.
• In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship, now or in the future.
• This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.

Perks at Work:

At Fiserv, we are #FiservProud of our commitment to your overall well-being and offer a growing range of benefits from day one, including:

• Health and Wellness Benefits: Access to a variety of medical, dental, vision, life, and disability insurance options, along with well-being resources through our Fuel Your Life program to prioritize your health.
• Work-Life Balance: Enjoy paid holidays and generous time-off policies, including Recharge & Refuel time for qualifying associates, plus free counseling services through our Employee Assistance Program (EAP).
• Financial Benefits: Competitive salaries, participation in the Fiserv 401(k) Savings Plan, and an Employee Stock Purchase Plan to help you plan for your financial future.
• Recognition Programs: Engage with our Living Proof program, where you can recognize and be recognized by colleagues, exchanging points for a variety of rewards.
• Career Development: Benefit from training, development, certification, and internal mobility opportunities designed to help you advance your career.
• Diversity and Inclusion: Join Employee Resource Groups that promote our diverse and inclusive culture, providing a platform for associates to share perspectives and exchange ideas.

#LI-kc1

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.