Branch Manager - FFF Loose

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

The Branch Manager - FFF Loose is responsible for leading a team to become the Best Local Supply House by aligning sales strategy with customer experience and fostering strong local relationships. They will ensure sales goals are met, drive customer satisfaction, develop associates, and maintain a safe, efficient work environment. Through effective leadership, the Branch Manager will cultivate a positive culture and steer the branch toward growth and market leadership.

Responsibilities:

• Responsible for the design and execution of local sales strategy and customer experience to ensure branch achieves desired results.

• Provide leadership directing all branch operations including sales, service (counters), warehouse and showroom to support sales growth and profitability strategies.

• Lead sales activities, revenue generation, develop customer group strategies, and P&L management.

• Ensure consistency in sales, safety, pricing, OSAT, logistics, and business priorities.

• Build and maintain strong customer relationships through consistent, customer-focused interactions.

• Responsible for Own the Roof, 5 Daily Activities, P&L management, sales growth, customer service, and associate development.

• Build customer relationships and own House Account customers.

• Manage and lead all associates in their location (sales, operations, logistics associates) driving customer first focus, accountability, and a high-performance culture aligned with company values.

Qualifications:

• 2 to 5 years of extensive relevant experience in delivering a customer experience strategy

• 1+ years of management experience is preferred

• Sound technical knowledge of sales performance management

• Ability to lead and empower individuals and teams

• Ability to organize, prioritize, multi-task and effectively lead through stressful situations

• Proven track record to use data and metrics to implement effective solutions

• Demonstrated success in problem solving and delivering results

• Strong written and verbal communication skills

• Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.)

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

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Pay Range:

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information