Sr. Manager, Enablement Strategy & Operations

Evolv Technology is seeking a Sr. Manager of Enablement Strategy & Operations to develop scalable enablement programs that enhance Sales and Channel team performance through strategic initiatives and operational excellence.

Responsibilities: Key responsibilities include implementing and managing the Seismic enablement platform, conducting content audits, designing onboarding programs, defining KPIs, and collaborating with cross-functional teams to drive measurable business outcomes.

Responsibilities:

Skills: Candidates should possess strong operational skills, strategic thinking abilities, and expertise in enablement technology platforms such as Seismic, along with proficiency in content governance and GTM processes.

Skills:

Qualifications: Preferred qualifications include experience in designing enablement programs, managing cross-functional partnerships, and tracking enablement KPIs, ideally in a tech or SaaS environment.

Qualifications:

Location: Waltham, Massachusetts, United States

Location:

Compensation: $112000 - $178000 / Annually

Compensation:

Are you passionate about building scalable enablement programs that power high-performing Sales and Channel teams? Do you thrive at the intersection of content strategy, GTM process, and enablement technology platforms?  

Evolv Technology is seeking a Sr. Manager of Enablement Strategy & Operations to help accelerate our revenue growth by transforming how we enable our Go-To-Market (GTM) organization. We’re looking for a strategic thinker with strong operational rigor, someone who can translate business needs into actionable programs, streamline processes through governance models, and optimize our content ecosystem to drive measurable business outcomes. 

In this role, you’ll partner with Product, Marketing, Legal, Revenue Operations, and Channel teams to design and deliver programs that improve productivity, increase content adoption, and accelerate seller ramp time. From onboarding and training to platform rollouts and content governance, you’ll build the infrastructure that drives scalable growth, empowers our field teams, and elevates the customer experience at every touchpoint. 

In the first 30 days, you will: 

In the first 30 days, you will: 

In the first 30 days, you will: 

In the first 30 days, you will: 

• Support the implementation and onboarding of new enablement platform, Seismic, advising on folder structure, metadata, permissioning, and content migration strategy. 

Support the implementation and onboarding of new enablement platform, Seismic, advising on folder structure, metadata, permissioning, and content migration strategy. 

Support the implementation and onboarding of new enablement platform, Seismic, advising on folder structure, metadata, permissioning, and content migration strategy. 

• Build relationships with key cross-functional partners across Product Marketing, Corporate Marketing, Legal, RevOps, Channel Sales, and Enablement. 

Build relationships with key cross-functional partners across Product Marketing, Corporate Marketing, Legal, RevOps, Channel Sales, and Enablement. 

Build relationships with key cross-functional partners across Product Marketing, Corporate Marketing, Legal, RevOps, Channel Sales, and Enablement. 

• Conduct a full content audit of current resources and assets to assess gaps, redundancies, and alignment opportunities. 

Conduct a full content audit of current resources and assets to assess gaps, redundancies, and alignment opportunities. 

Conduct a full content audit of current resources and assets to assess gaps, redundancies, and alignment opportunities. 

• Provide documentation and just-in-time support for internal users and administrators. 

Provide documentation and just-in-time support for internal users and administrators. 

Provide documentation and just-in-time support for internal users and administrators. 

Within 3 months, you will: 

Within 3 months, you will: 

Within 3 months, you will: 

Within 3 months, you will: 

• Lead the rollout of Seismic to both internal GTM teams and Channel Partner users, including training, enablement guides, and support resources. 

Lead the rollout of Seismic to both internal GTM teams and Channel Partner users, including training, enablement guides, and support resources. 

Lead the rollout of Seismic to both internal GTM teams and Channel Partner users, including training, enablement guides, and support resources. 

• Finalize and enforce a content governance model covering ownership mapping, version control, and retirement protocols. 

Finalize and enforce a content governance model covering ownership mapping, version control, and retirement protocols. 

Finalize and enforce a content governance model covering ownership mapping, version control, and retirement protocols. 

• Define and begin tracking key enablement KPIs (content usage, engagement, certification progress, onboarding time-to-productivity). 

Define and begin tracking key enablement KPIs (content usage, engagement, certification progress, onboarding time-to-productivity). 

Define and begin tracking key enablement KPIs (content usage, engagement, certification progress, onboarding time-to-productivity). 

• Conduct a comprehensive GTM tech stack evaluation, providing recommendations to optimize tools, eliminate redundancy, and align usage to business outcomes. 

Conduct a comprehensive GTM tech stack evaluation, providing recommendations to optimize tools, eliminate redundancy, and align usage to business outcomes. 

Conduct a comprehensive GTM tech stack evaluation, providing recommendations to optimize tools, eliminate redundancy, and align usage to business outcomes. 

• Begin scoping a new Sales Onboarding Program in partnership with Enablement and Sales leadership. 

Begin scoping a new Sales Onboarding Program in partnership with Enablement and Sales leadership. 

Begin scoping a new Sales Onboarding Program in partnership with Enablement and Sales leadership. 

By the end of the first year, you will: 

By the end of the first year, you will: 

By the end of the first year, you will: 

By the end of the first year, you will: 

• Design and implement a scalable enablement operations strategy that improves the accessibility, governance, and performance of field-facing content across Sales, Business Development, and Channel Partners. 

Design and implement a scalable enablement operations strategy that improves the accessibility, governance, and performance of field-facing content across Sales, Business Development, and Channel Partners. 

Design and implement a scalable enablement operations strategy that improves the accessibility, governance, and performance of field-facing content across Sales, Business Development, and Channel Partners. 

• Fully stand up and operationalize Seismic as Evolv’s unified enablement platform, including a clean metadata framework, permissioning strategy, and governance model. 

Fully stand up and operationalize Seismic as Evolv’s unified enablement platform, including a clean metadata framework, permissioning strategy, and governance model. 

Fully stand up and operationalize Seismic as Evolv’s unified enablement platform, including a clean metadata framework, permissioning strategy, and governance model. 

• Launch and continuously evolve structured onboarding and certification programs for Sales and Channel Partner teams, driving faster ramp and adoption. 

Launch and continuously evolve structured onboarding and certification programs for Sales and Channel Partner teams, driving faster ramp and adoption. 

Launch and continuously evolve structured onboarding and certification programs for Sales and Channel Partner teams, driving faster ramp and adoption. 

• Build and activate a clear eLearning strategy for both internal GTM teams and external Channel Partners, leveraging LMS integrations where appropriate. 

Build and activate a clear eLearning strategy for both internal GTM teams and external Channel Partners, leveraging LMS integrations where appropriate. 

Build and activate a clear eLearning strategy for both internal GTM teams and external Channel Partners, leveraging LMS integrations where appropriate. 

• Define and implement clear KPIs across the GTM tech stack, ensuring all tools have measurable value and reportable impact on productivity and revenue acceleration. 

Define and implement clear KPIs across the GTM tech stack, ensuring all tools have measurable value and reportable impact on productivity and revenue acceleration. 

Define and implement clear KPIs across the GTM tech stack, ensuring all tools have measurable value and reportable impact on productivity and revenue acceleration. 

• Deliver actionable insights through dashboards and analytics reporting, helping stakeholders track engagement, adoption, and enablement program ROI. 

Deliver actionable insights through dashboards and analytics reporting, helping stakeholders track engagement, adoption, and enablement program ROI. 

Deliver actionable insights through dashboards and analytics reporting, helping stakeholders track engagement, adoption, and enablement program ROI. 

Platform Administration & Operations 

Platform Administration & Operations 

Platform Administration & Operations 

Platform Administration & Operations 

• Own day-to-day administration of Seismic (or other enablement platforms), including user management, content structure, and permissioning. 

Own day-to-day administration of Seismic (or other enablement platforms), including user management, content structure, and permissioning. 

Own day-to-day administration of Seismic (or other enablement platforms), including user management, content structure, and permissioning. 

• Partner with IT and vendor to manage platform stability, integrations, and configuration enhancements. 

Partner with IT and vendor to manage platform stability, integrations, and configuration enhancements. 

Partner with IT and vendor to manage platform stability, integrations, and configuration enhancements. 

• Provide technical support, documentation, and just-in-time enablement resources for platform users. 

Provide technical support, documentation, and just-in-time enablement resources for platform users. 

Provide technical support, documentation, and just-in-time enablement resources for platform users. 

• Lead rollouts of new features and optimize usability across internal and external (partner) audiences. 

Lead rollouts of new features and optimize usability across internal and external (partner) audiences. 

Lead rollouts of new features and optimize usability across internal and external (partner) audiences. 

Content Governance & Architecture 

Content Governance & Architecture 

Content Governance & Architecture 

Content Governance & Architecture 

• Design and maintain a unified content taxonomy and tagging framework to support scalable access and findability. 

Design and maintain a unified content taxonomy and tagging framework to support scalable access and findability. 

Design and maintain a unified content taxonomy and tagging framework to support scalable access and findability. 

• Develop and enforce content governance policies, including ownership accountability, version control, review cycles, and retirement workflows. 

Develop and enforce content governance policies, including ownership accountability, version control, review cycles, and retirement workflows. 

Develop and enforce content governance policies, including ownership accountability, version control, review cycles, and retirement workflows. 

• Collaborate with Product Marketing, Legal, and Channel to ensure field-facing content is accurate, compliant, and audience-appropriate. 

Collaborate with Product Marketing, Legal, and Channel to ensure field-facing content is accurate, compliant, and audience-appropriate. 

Collaborate with Product Marketing, Legal, and Channel to ensure field-facing content is accurate, compliant, and audience-appropriate. 

Enablement Program Design 

Enablement Program Design 

Enablement Program Design 

Enablement Program Design 

• Design and manage onboarding, certification, and ongoing learning programs tailored to internal Sales, BDR, and Partner roles. 

Design and manage onboarding, certification, and ongoing learning programs tailored to internal Sales, BDR, and Partner roles. 

Design and manage onboarding, certification, and ongoing learning programs tailored to internal Sales, BDR, and Partner roles. 

• Translate GTM strategies, product launches, and messaging into scalable enablement experiences. 

Translate GTM strategies, product launches, and messaging into scalable enablement experiences. 

Translate GTM strategies, product launches, and messaging into scalable enablement experiences. 

• Deliver process documentation, job aids, and self-serve resources that reduce rework and drive consistency. 

Deliver process documentation, job aids, and self-serve resources that reduce rework and drive consistency. 

Deliver process documentation, job aids, and self-serve resources that reduce rework and drive consistency. 

Insights & Optimization 

Insights & Optimization 

Insights & Optimization 

Insights & Optimization 

• Define success metrics and dashboards for enablement content, platform engagement, and onboarding. 

Define success metrics and dashboards for enablement content, platform engagement, and onboarding. 

Define success metrics and dashboards for enablement content, platform engagement, and onboarding. 

• Analyze usage data and stakeholder feedback to continuously improve programs and tools. 

Analyze usage data and stakeholder feedback to continuously improve programs and tools. 

Analyze usage data and stakeholder feedback to continuously improve programs and tools. 

• Drive adoption of sales tools and enablement resources through field training, communications, and partnership with front-line leaders. 

Drive adoption of sales tools and enablement resources through field training, communications, and partnership with front-line leaders. 

Drive adoption of sales tools and enablement resources through field training, communications, and partnership with front-line leaders. 

This role reports to the Sr. Director of Revenue Enablement and is part of the Revenue Operations team. 

You’ll collaborate closely with leaders across: 

• Sales & BDR Leadership  

Sales & BDR Leadership  

Sales & BDR Leadership  

• Product & Corporate Marketing  

Product & Corporate Marketing  

Product & Corporate Marketing  

• Revenue Operations  

Revenue Operations  

Revenue Operations  

• Legal & Channel Sales  

Legal & Channel Sales  

Legal & Channel Sales  

While this role does not initially manage direct reports, it requires strong cross-functional influence, operational ownership, and the ability to lead strategic initiatives from idea through execution. The team culture values collaboration, transparency, accountability, and continuous improvement. 

Qur HQ is based in Waltham, Massachusetts. We are also open to considering exceptional remote candidates based in the U.S. Domestic travel for this role is expected to be less than 20% of the time.  

The base salary range for this full-time position is $112,000 - $178,000. In addition to base salary, this role offers a competitive target bonus, equity, and a comprehensive benefits package. This range reflects our commitment to pay transparency and equity, in alignment with applicable state laws. Our compensation ranges are determined based on factors such as role, level, location, market benchmarks, and internal equity. The posted range represents the good-faith estimate of what we expect to pay for this role across U.S. locations. Actual compensation within the range will be based on the candidate’s skills, experience, education, and geographic location.  

In accordance with state and local pay transparency laws—including those in California, Colorado, Massachusetts, New York, New Jersey, and others—we disclose salary ranges in all job postings and provide additional information upon request.  

During the hiring process, your recruiter will share:  

• The specific salary range for your preferred location  

The specific salary range for your preferred location  

The specific salary range for your preferred location  

• A general overview of our benefits and equity offerings  

A general overview of our benefits and equity offerings  

A general overview of our benefits and equity offerings  

• Insights into how compensation decisions are made, including factors that influence starting pay  

Insights into how compensation decisions are made, including factors that influence starting pay  

Insights into how compensation decisions are made, including factors that influence starting pay  

We are committed to fair pay practices, and we regularly review our compensation programs to ensure they are competitive, equitable, and aligned with our values. 

At Evolv, we’re on a mission to help make public spaces safer through innovative security technology. So, we're looking for future teammates who embody our values, people who: 

• Do the right thing, always; 

Do the right thing, always; 

Do the right thing, always; 

• Put people first' 

Put people first' 

Put people first' 

• Own it; 

Own it; 

Own it; 

• Win together; and continue to 

Win together; and continue to 

Win together; and continue to 

• Be bold, stay curious. 

Be bold, stay curious. 

Be bold, stay curious. 

Our Benefits Include: 

Our Benefits Include

Our Benefits Include

Our Benefits Include

• Equity as part of your total compensation package 

Equity as part of your total compensation package 

Equity as part of your total compensation package 

• Medical, dental, and vision insurance 

Medical, dental, and vision insurance 

Medical, dental, and vision insurance 

• Flexible Spending Accounts (FSA) 

Flexible Spending Accounts (FSA) 

Flexible Spending Accounts (FSA) 

• A 401(k) plan (and 2% company match) 

A 401(k) plan (and 2% company match) 

A 401(k) plan (and 2% company match) 

• Flexible Paid Time Off (PTO)- take the time you need to recharge, with manager approval and business needs in mind 

Flexible Paid Time Off (PTO)- take the time you need to recharge, with manager approval and business needs in mind 

Flexible Paid Time Off (PTO)- take the time you need to recharge, with manager approval and business needs in mind 

• Quarterly stipend for perks and benefits that matter most to you 

Quarterly stipend for perks and benefits that matter most to you 

Quarterly stipend for perks and benefits that matter most to you 

• Tuition reimbursement to support your ongoing learning and development 

Tuition reimbursement to support your ongoing learning and development 

Tuition reimbursement to support your ongoing learning and development 

• Subscription to Calm 

Subscription to Calm 

Subscription to Calm 

Evolv Technology (“Evolv”) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We welcome and encourage diversity in the workplace, and all employment decisions are made without regard to race, color, religion, national, social or ethnic origin, sex (including pregnancy), age, disability, HIV Status, sexual orientation, gender identity and/or expression, veteran status, or any other status protected by law in the locations where we operate. Evolv will not tolerate discrimination or harassment based on any of these characteristics. 

Evolv is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. If you need a reasonable accommodation as part of the job application process, please connect with us at [email protected].