Key Account Manager - Heart Failure - Southeast (Raleigh/Charlotte/DC/Baltimore/Atlanta)

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! 

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve.   We are EVERSANA.  

*This is a remote field-based position. Candidates from alternative southeastern cities are encouraged to apply but should live in close proximity to a large airport hub. 

The EVERSANA/SQ Innovation, Inc. Key Account Manager is responsible for driving adoption of innovative cost-effective therapies for subcutaneous delivery of pharmaceutical products across key health systems and IDNs. This role focuses on building strong institutional relationships, securing product access, and supporting workflow implementation on behalf of SQ Innovation, Inc. to optimize patient outcomes in Heart Failure care.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage assigned key accounts to initiate, support, and grow the use of our innovative drug/device combination product designed for the treatment of fluid overload due to worsening heart failure
• Assist HCP champions and health system leaders in operationalizing a paradigm shifting treatment for heart failure patients within their healthcare system.
• Gather and share account insights to inform strategy and ensure customer success.
• Utilize knowledge of IDNs and health systems to navigate the complex healthcare landscape and maximize product access.
• Assist hospitals in the onboarding, P&T approval process, and formulary approval process by providing necessary documentation, clinical data, and value propositions to secure product inclusion.
• Identify, develop and maintain trusted relationships with KOLs, decision makers, system influencers, and heart failure program leaders.
• Collaborate with cross-functional teams, including marketing, clinical implementation, market access, to develop and implement effective sales strategies
• Conduct product presentations, educational programs, and in-service training for healthcare professionals to increase awareness and understanding of subcutaneous furosemide.
• All other duties as assigned
• Travel Up to 60 % of the time.

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MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

• Education: Bachelor’s Degree required
• Experience: 5+ years’ experience in cardiovascular/IDN account management with demonstrated success in driving adoption of innovative therapies.
• Strong communication, organizational, and relationship-building skills.
• Familiar with PHRMA & Sunshine Act Reporting requirements. Candidates must possess the ability to operate in compliance with all laws, regulations, and policies.
• Licenses/Certificate: Valid driver’s license
• Technology/Equipment: Microsoft Suite of programs proficient

PREFERRED QUALIFICATIONS:

• Education: Advanced Degree
• Experience and/or Training: Quality improvement and care management pathway outcomes across large health systems, physician groups and/or payers
• Experience with hospital P&T and Formulary approval processes highly preferred

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and hold myself accountable.

Embrace Diversity I create an environment of awareness and respect.

Grow Talent I own my development and invest in the development of others. 

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful, and timely dialogue.

Always Innovate I am bold and creative in everything I do.

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From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [email protected].

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