Clinical Outreach Representative - job 1 of 3

About Equip 

Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes and treatment approach at www.equip.health.

Founded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and diverse Equisters that have created Equip’s culture.  Recognized by Time as one of the most influential companies of 2023, along with awards from Linkedin and Lattice, we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families.

About the role

The Clinical Outreach Representative drives patient acquisition by building strategic relationships across a multi-state territory with healthcare and community organizations. They represent Equip's mission, connect people to treatment, and require an entrepreneurial and self-driven approach. This remote role involves regular field engagement, balancing virtual and in-person meetings.

Responsibilities

• Create strategies for maximizing brand reach and provider relationships within a territory.

• Cultivate new relationships and nurture existing ones through video calls, in-person meetings, events, and educational presentations—often collaborating closely with Equip’s clinical leaders to ensure impactful engagement.

• Regular field travel in key markets such as the Bay area.

• Deliver on patient acquisition and admissions goals in collaboration with various departments.

• Manage data, outreach efforts, and reports in a Customer Relationship Management to demonstrate territory performance, identify key areas for improvement, and inform future strategy.

• Effectively plan and execute regional events that drive engagement with the target professional audience.

• Deeply understand the specific territory’s needs and position Equip as a solution for providers.

• Identify inactive providers and create actionable plans and timelines to re-engage.

• Collaborate with the Referral Coordinators and Admissions team to create a stellar referral process for provider partners.

• Work collaboratively with marketing, clinical operations, and payor partnership teams to effectively penetrate new markets.

• Identify local sponsorship opportunities and represent Equip at conferences.

• Perform other duties as assigned.

Qualifications

• Must reside in Northern California.

• Bachelor’s degree or higher.

• 2+ years experience in a sales or business development role, preferably in healthcare.

• Strong interpersonal skills, relationship-building expertise, and professional presence.

• Effective communication, rapport-building, and influence at all organizational levels.

• Strong organizational skills and detail-oriented in a fast-paced fluid environment.

• Proven track record of meeting goals.

• Comfortable with remote work, high autonomy, and self-motivation.

• Critical thinking for navigating challenges and rapid change.

Time Off:

• Flex PTO (3-5 wks/year recommended) + 11 paid company holidays.

• Generous parental leave.

Core Benefits:

• Competitive Medical, Dental, and Vision plans with generous employer contributions for both individuals and families.

• Company-paid Short-Term Disability, Long-Term Disability, Life and AD&D insurance.

• Company-paid partnership with Maven Clinic to provide comprehensive reproductive and family care resources.

• Employee Assistance Program (EAP), a company-paid resource for mental health, legal services, financial support, and more!

• 401(k) retirement plan.

Physical Demands

Work is performed 100% remotely with regular field travel required within assigned territory (up to 30%). Must live in the assigned region with access to reliable transportation. This position requires the ability to operate standard office equipment and keyboards as well as to talk or hear by telephone. Sit or stand as needed.

At Equip, Diversity, Equity, Inclusion and Belonging (DEIB) are woven into everything we do. At the heart of Equip’s mission is a relentless dedication to making sure that everyone with an eating disorder has access to care that works regardless of race, gender, sexuality, ability, weight, socio-economic status, and any marginalized identity. We also strive toward our providers and corporate team reflecting that same dedication both in bringing in and retaining talented employees from all backgrounds and identities. We have an Equip DEIB council, Equip For All; also referred to as EFA. EFA at Equip aims to be a space driven by mutual respect, and thoughtful, effective communication strategy - enabling full participation of  members who identify as marginalized or under-represented and allies, amplifying diverse voices, creating opportunities for advocacy and contributing to the advancement of diversity, equity, inclusion, and belonging at Equip.

As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability, weight, and/or any other legally protected classification protected by federal, state, or local law. 

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