Fast Facts

Ellucian is hiring an Office Administrator in Malvern, PA to oversee daily office operations, manage vendor relationships, and ensure a welcoming environment for employees and guests.

Responsibilities: Manage day-to-day office activities, oversee reception, handle mail and packages, coordinate supplies and vendors, manage security access, and assist with office projects.

Skills: 3-5 years of facility management experience, proficiency in Microsoft Office, strong organizational and customer service skills, and the ability to communicate effectively across all levels.

Qualifications: Proactive problem-solver, able to work independently and collaboratively, comfortable managing stress and multi-tasking, with flexibility for after-hours work.

Location: Malvern, Pennsylvania, United States

Compensation: Not provided by employer. Typical compensation ranges for this position are between $40,000 - $58,000.

About Ellucian

Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,900 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.

Values Rooted in Purpose

We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.

About the Opportunity

Ellucian is seeking a dynamic and detail-oriented Office Administrator to join our team in Malvern, PA. In this role, you will serve as the central point of contact for employees, visitors, and vendors, ensuring smooth day-to-day office operations. You will oversee reception coverage, mail and package handling, supply inventory, and vendor coordination, while also managing security access, maintaining accurate records and floorplans, and assisting with office projects and moves. The ideal candidate is a flexible problem-solver with excellent communication skills, strong multitasking ability, and a proactive mindset. Reporting to the Facilities team, the Office Administrator will play a key role in creating a safe, efficient, and welcoming workplace environment where employees and guests can thrive.

Where you will make an impact

• Oversee the day-to-day activities of the office as the main point of contact, uphold office efficiency by maintaining appearance of common areas ensuring a safe and secure working environment
• Answer incoming reception calls and route them accordingly
• Manage relationships with vendors and service providers
• Order/monitor/stock inventory of all products related to the office
• Maintain spreadsheets/Word documents for facility related functions
• Manage security access control system; responsible for creating and maintaining precise records for employee ID access badges, ensuring timely de-activation as needed; distribute and monitor temporary access badges
• Maintain floor plans showing employee space assignments
• Assist with office restacks and office moves
• Create Purchase Requisitions and process invoices.
• Point person for facility tickets; review requests/issues, assign to appropriate resource and ensure a resolution is promptly addressed
• Schedule/monitor work performed by contractors and vendors as required
• Process incoming and outgoing mail and packages
• Oversee day-to-day FedEx administration
• Assist with Facilities special projects

What you will bring

• 3 - 5 years prior experience in facility related areas
• Basic knowledge of Microsoft Office Suite
• Strong organizational, time management and customer service skills
• Ability to handle occasional stressful situations, multi-task and prioritize projects
• Comfortable communicating with all levels of the organization on a global basis
• Must have strong interpersonal skills and ability to work in a team environment
• Proactive self-starter and independent problem solver
• Flexibility to work after hours as required
• Ability to lift up to 25 pounds

What makes #Ellucianlife

• Comprehensive health coverage: medical, dental, and vision 
• Flexible time off 
• Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
• 401k w/ match & BrightPlan - to help you save for the future
• Parental Leave
• 5 charitable days to support the community that supports us
• Telemedicine
• Wellness
• Headspace Care (mental health)
• Wellbeats (virtual fitness classes)
• RethinkCare & Wellthy– caregiver support
• Diversity and inclusion programs which provide access to internal employee resource groups 
• Employee referral bonuses to encourage the addition of great new people to the team
• We Foster a learning culture with:
• Education Assistance Program 
• Professional development opportunities

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