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Job details

General Manager (JFK)

CLEAR is an identity platform creating frictionless experiences across travel and events. We’re seeking a results-driven General Manager to lead daily operations at our JFK location, manage P&L, build partner relationships, and coach a mixed team of hourly and salaried employees to deliver exceptional security, service, and sales.

Skills

  • Proven leadership in high-volume, customer-facing operations
  • Experience managing both hourly and salaried staff with strong coaching capabilities
  • P&L ownership and KPI-driven decision making
  • Strong stakeholder management with airport, airline, or government partners
  • Excellent communication and organizational skills

Responsibilities

  • Spend significant time on the floor delivering customer-facing service and overseeing ambassador activities (approx. 25%).
  • Manage administrative duties including payroll, scheduling, and performance management (approx. 30%).
  • Partner with TSA, airlines, airport stakeholders and CLEAR business partners to resolve issues and drive KPIs (approx. 45%).
  • Own airport P&L and drive strategy to meet financial and operational targets.
  • Hire, develop, coach and performance-manage hourly and salaried team members.
  • Monitor and report on KPIs, labor utilization, and operational compliance with airport and federal regulations.

Education

  • High school diploma or equivalent required
  • Bachelor’s degree in business, hospitality, or related field preferred

Benefits

  • Competitive base plus target bonus
  • 3 weeks PTO plus 10 company-paid holidays (increases with tenure)
  • $100/month wellness stipend
  • 401(k) with company match
  • Medical, dental, vision, pet, home, and auto insurance options
  • Company-paid disability and life insurance and MetLaw legal benefits
  • Family planning benefits, paid parental leave, and other leave programs
  • Emotional well-being assistance, training & development
  • Free CLEAR membership for employee and one other; discounted memberships for friends
To read the complete job description, please click on the ‘Apply’ button
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CEO of CLEAR
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Caryn Seidman-Becker
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Average salary estimate

$112500 / YEARLY (est.)
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$100000K
$125000K

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Our mission is to make life easier and safer by using biometrics – your unique eyes and fingertips – to power everything. From getting through airport security, to paying for food and drinks at the big game, we’re building a future where you are y...

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BENEFITS & PERKS
Dental Insurance
Disability Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Vision Insurance
Performance Bonus
Family Medical Leave
Paid Holidays
Sabbatical
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$100,000/yr - $125,000/yr
EMPLOYMENT TYPE
Full-time, onsite
DATE POSTED
October 23, 2025
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