UKG & KRONOS Production Support Analyst

About DMI

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com

About the Opportunity

DMI, LLC is seeking a Kronos/UKG time keeping and Peoplesoft Payroll Functional Support Analyst. This role is primarily functional, with some technical knowledge required, and focuses on supporting Time Keeping and Peoplesoft payroll end users across Kronos/UKG and PeopleSoft Payroll modules. The ideal candidate will have a strong Payroll background, a deep understanding of Kronos time keeping, and demonstrated experience in supporting payroll activities

Duties and Responsibilities:

• Provide daily functional support to end users in Payroll department across Kronos time keeping and Peoplesoft Payroll module.
• Lead and support the configuration, testing, and implementation of changes in Kronos time keeping and Peoplesoft Payroll module.
• Assist in Payroll production close processes, including:
  • Running and analyzing time interfaces from Kronos
  • Supporting the generation and distribution of payroll analytical reports.
• Involve in UKG Pro Workforce Management support and implementation.
• Develop and execute complex ad-hoc queries using reporting tool to support transactional and payroll data analysis for business users.
• Collaborate with technical teams to resolve system and interface issues and ensure integration points function as expected.
• Perform root cause analysis on data discrepancies and recommend corrective actions.
• Assist in the documentation of business processes, configurations, and system modifications.
• Support user acceptance testing (UAT) and end-user training sessions.

Qualifications

Education and Years of Experience:

• Bachelor's degree in computer science, information systems, or a related field
• Seven (7) or more years of relevant experience

Minimum Requirements: Minimum of 7 years’ experience supporting end users in payroll department.

• Minimum of 7 years of hands-on experience configuring and supporting multiple Kronos Time Keeping.
• Strong knowledge of time keeping principles and experience with payroll data analysis.
• Extensive experience with creating and managing complex analytical reports.
• Demonstrated experience supporting Kronos employee time and leave issues.
• Ability to communicate effectively with both technical and non-technical stakeholders.
• Strong analytical and problem-solving skills.

Preferred Requirements:

• Experience with Kronos WFC 8 and UKG Pro Workforce Management
• Familiarity with integration tools and reporting tools

Min Citizenship Status Required: Must be eligible to work in the United States

Physical Requirements: No Physical requirement needed for this position.

Location: Hybrid, Washington, DC, but will be required to work on-site at one of the following locations:

• 4100 Garden City Dr, Hyattsville, MD 20785
• 300 7th St SW, Washington, DC 20024
• 2401 Mill Road, Alexandria, VA 22314

Working at DMI

DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:

• Do What’s Right – We lead with honesty and integrity.
• Own the Outcome – We take responsibility and deliver.
• Deliver for Our Customers – We are relentless about delivering value.
• Think Bold, Act Smart – We innovate with purpose.
• Win Together – We collaborate and celebrate our success.

These values aren’t just ideals—they show up in how we support every part of your well-being:

• Convenience/Concierge – Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
• Development – Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
• Financial – Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
• Recognition – Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
• Wellness – Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.

DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.

***************** No Agencies Please *****************

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.