Assistant Director of Career Services (2 positions) - Heinz College - Career Services and Alumni Relations

Carnegie Mellon University's Heinz College of Information Systems and Public Policy is in search of two Assistant Directors of Career Services. The Heinz College encompasses the School of Public Policy and Management and the School of Information Systems and Management, offering a unique academic journey. Students at the college are trained to analyze data meticulously, harness the potential of IT, and drive transformation in managerial and policy environments.

Seeking individuals who thrive in a fast-paced setting, valuing dedication, honesty, and enthusiasm. You will be pivotal in ensuring smooth operations at Heinz College's Career Services office, leading process improvements for peak efficiency.

In the position of Assistant Director, you are responsible for delivering career development counseling and advice to Heinz College graduate students and alumni.

Your core responsibilities will include:

• Delivering career development counseling, guidance, and mentorship to Heinz College graduate students and alumni

• Assisting the Associate Director of Employer Relations with identifying and soliciting employers to increase employment opportunities for students

• Working together with the Career Services team to coordinate workshops, career-related activities, and events

• Partnering with the Career Services team to refresh student tools for career advancement

• Maintaining detailed, confidential student records and using accurate judgment when sharing confidential information

• Supporting team with data management and outcome reporting for assigned programs/students

You should demonstrate:

• Advising and mentoring students on job/internship searches and professional development

• Proven high-level of customer service orientation

• Ability to foster and work well in a culture of innovation, collaboration, and continuous improvement

• Proficiency at prioritizing projects and meeting deadlines, maintaining accurate and detailed records, and maintaining strict confidentiality over all information

• Astute decision-making skills and accurately assess alumni and student potential to make sound recommendations for job search strategies

• Proficient in using computer programs like Handshake, Excel, and Adobe for employment data

• Able to travel domestically to support student programming, employer treks, and other various alumni events

Qualifications:

• A bachelor’s degree is required

• Minimum of one to three years of related experience in student services or customer/employer-facing roles such as career services, student counseling, student programming in a university setting, recruitment or employer relations, or related field.

• Knowledge of employment markets, hiring trends, and marketing methods

• Experience developing potential employer contacts is a plus

• A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered.

Requirement:

Successful pre-employment background check

Additional Information

Sponsorship: Applicants for this position must be currently legally authorized to work for CMU in the United States. CMU will not sponsor or take over the sponsorship of an employment visa for this opportunity. Carnegie Mellon is not a qualifying employer for the STEM OPT benefit: only the 12-month OPT may be used to work at Carnegie Mellon.

Work Posture: This position is operating on a hybrid schedule, with an on-campus/in-office presence 3 days a week.

Joining the CMU team opens the door to an array of exceptional benefits.

Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance. 

Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more!

For a comprehensive overview of the benefits available, explore our Benefits page.

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in an exciting opportunity with an exceptional organization?! Apply today!

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