Administrative and Communications Coordinator – Pre-College Programs - Division of Student Affairs

Carnegie Mellon’s Pre-College Programs mirrors the undergraduate experience, giving high school rising juniors and seniors the opportunity to explore their interests and passions while receiving instruction from acclaimed Carnegie Mellon faculty and staff. We provide a comprehensive and robust student experience that includes academic and personal development both inside and outside of the classroom in order to prepare students for the future.

Carnegie Mellon University’s Office of Pre-College Programs is searching for an Administrative and Communications Coordinator.  This is an excellent opportunity for someone who thrives in an interesting and challenging work environment and enjoys collaborating on communication strategies across the Division of Student Affairs. You will contribute to the department by providing essential administrative coordination and support to the Office of Pre-College Programs.

Your core responsibilities will include:

• Front desk reception, answering and responding to departmental phone, email, and walk-in contacts and provide administrative support to departmental leadership team

• Reviewing client/student-submitted documents for accuracy and completeness

• Processing data entry and record-keeping using departmental databases and software; compiling and distributing reports; ordering and tracking supplies, managing office equipment needs, and maintaining and updating departmental standard operating procedures

• Providing administrative support to Pre-College Summer Session academic director

• Maintaining and updating department website, Slate system, and social media for the life cycle of the Pre-College programs as well as developing signage, communications, and documents related to department events and programs; proofreading and editing content across all platforms to ensure consistent messaging

• Collaborating across the Division of Student Affairs to strategize and align communication efforts that support departmental and divisional goals

• Assisting with email marketing campaigns for prospective students; coordinating pre-matriculation communications with students to share expectations and provide instructions

• Providing support for tasks related to student events and activities

• Other duties as assigned.

Adaptability, excellence, and passion are vital qualities within Carnegie Mellon University. We are in search of a team member who can effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

You should demonstrate:

• An exceptional ability to multitask

• Strong organizational skills including significant attention to detail

• Strong customer service and communication (written and oral) skills; and the ability to thrive in the context of a fast-paced, team-oriented environment

Qualifications:

• High school diploma/GED required; Associate’s or bachelor’s degree preferred

• 3-5 years of experience in an administrative role required

• Proficiency in the Microsoft Office Suite and/or experience in a university setting is preferred

• A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered.

Requirements:

• Successful completion of a pre-employment background check

• Child Protection Clearances (Act 153)

Additional Information:

• Sponsorship: Applicants for this position must be currently legally authorized to work for CMU in the United States. CMU will not sponsor or take over the sponsorship of an employment visa for this opportunity.  Carnegie Mellon is not a qualifying employer for the STEM OPT benefit: only the 12-month OPT may be used to work at Carnegie Mellon.

• Work Posture: This position is operating fully on campus.

• Typical Work Schedule:  Monday-Friday from 8:30am to 5:00pm.  An alternate work schedule allowing for evening and weekend hours will be required on occasion to provide administrative and event support as requested by the departmental leadership team. 

Joining the CMU team opens the door to an array of exceptional benefits.

Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance. 

Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more!

For a comprehensive overview of the benefits available, explore our Benefits page.

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in an exciting opportunity with an exceptional organization?! Apply today!

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