Senior Mid-Market Solutions Engineer
Skills
- Strong understanding of internet fundamentals (TCP/UDP, DNS, HTTP/S, CDN/caching)
- Experience with web and mobile security concepts (WAF, Zero Trust, SASE)
- Ability to interpret logs and create effective firewall rules and mitigation strategies
- Scripting experience (Python, JavaScript, Bash) to build tools and automation
- Experience with web application security concepts (XSS, CSRF, SQLi) and mitigation techniques
- Familiarity with cloud computing, storage, and networking architectures
- Customer-facing communication skills and experience managing technical projects
- Knowledge of regulatory and compliance frameworks (PCI DSS, HIPAA, SOC-2) is a plus
- Understanding of LLMs and distributed network considerations is a bonus
Responsibilities
- Serve as the technical lead throughout the sales cycle—pre-sales demos, proof-of-concepts, and post-sales onboarding and support
- Assess customer needs and design best-fit solutions using Cloudflare’s distributed network and product portfolio
- Create and refine firewall rules, caching and delivery strategies, and performance optimizations from logs and metrics
- Deliver technical trainings and onboarding sessions via video conference, in person, and through documentation
- Develop or repurpose scripts and internal tools to automate customer tasks and scale support
- Act as the technical customer advocate and collaborate cross-functionally with Sales, Product, Engineering, and Support
- Drive customer success by identifying scalable solutions and following through to implementation
Education
- Bachelor’s degree in Computer Science, Engineering, or a related field preferred but not required
- Equivalent practical, customer-facing technical experience accepted
Benefits
- Medical, prescription, dental, and vision insurance
- Flexible Spending Accounts and commuter spending accounts
- Fertility and family-forming benefits; parental and pregnancy leave
- On-demand mental health support and Employee Assistance Program
- Short and long-term disability; life & accident insurance
- 401(k) retirement plan and employee stock participation / equity plan
- Flexible paid time off and additional leave programs
- Global travel medical insurance
Average salary estimate
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