Professional Development & Knowledge Management (PD/KM) Lead

Clarkston Consulting is seeking a motivated, self-driven leader who values people-first development, with a focus on shaping knowledge management and professional development opportunities for consultants at an industry-leading consulting firm.

This role is based out of our office in Durham, NC. It is a hybrid role and will require you to work in the office 2 days/week.

What You’ll Do

As the Professional Development/Knowledge Management (PD/KM) Lead at Clarkston, you will:

• Partner with Service Business Unit (SBU) leadership and Service and Industry Community leaders to support the ongoing Core & Elective skills development of our stewards, the firm’s knowledge management needs, and Clarkston's long-range consulting strategy
• Serve as the lead for Core & Elective skills development, with responsibility for developing and managing project plans to support identified learning programs
• Provide appropriate visibility into project plans and results (Content Creation and Delivery) on a regular basis to appropriate firm leadership
• Proactively manage firm SMEs to creatively enable training and knowledge-sharing in support of the firm’s skills development and knowledge management goals
• Collaborate with subject matter experts and business leaders to assess learning needs and design interactive, timely, and engaging training experiences (virtual and in-person) that align with business goals and enhance consultant capabilities
• Evaluate training effectiveness and measure business impact through assessment data, performance outcomes, and key metrics to demonstrate return on investment and inform continuous improvement
• Stay current on emerging trends in training innovation and consulting industry needs to ensure learning strategies remain forward-thinking and aligned with client expectations
• Oversee the regular review and maintenance of key knowledge assets, including the firm’s Delivery Methodologies and corresponding tools & templates.
• Ensure effective tracking, reporting, and measurement of business outcomes/results for all Training and KM programs (e.g., employee survey results, consultants with multiple billable skills, billable in new skill area, etc.)
• Support our Business Development team by providing relevant training metrics and benchmarking data as needed
• Monitor and oversee completion of steward certifications to meet partnership alliance requirements (e.g. SAP, Veeva, etc.)
• Serve as a change champion for the continued organizational mindset shift around professional development, learning execution strategies, and knowledge management
• Support continuous improvement efforts around PD and KM processes by executing, marketing, and leading change management programs to support PD and KM strategy
• Other duties as assigned

How You’ll Grow

At Clarkston, we feel that our team is most successful when we can work collaboratively to achieve our corporate goals. In addition to the support of your team, you will also have support from the firm.

Beyond your day-to-day responsibilities, throughout your career at Clarkston you will:

• Receive the support and mentorship of your Clarkston colleagues and leaders
• Expand your existing skillset with internal and external professional development opportunities

What We’re Looking For

• Knowledge of learning and development best practices, strategic talent management, workforce planning, and consulting marketplace is highly desirable
• Experience applying instructional design principles to develop engaging, interactive training programs (virtual and in-person) in partnership with subject matter experts
• Demonstrated expertise in assessing learning effectiveness and demonstrating business impact through data analysis, performance metrics, and evaluation frameworks
• Awareness of emerging trends and innovations in learning (e.g., AI-driven solutions, digital learning technologies) and the ability to apply them to enhance learning strategies
• Strong interpersonal skills with experience leading and managing diverse teams that include both direct and indirect reports
• Ability to lead and coach stewards across the firm
• Excellent writing, presentation, and oral communication skills with a proven ability to communicate clearly and effectively to audiences at all levels
• Strong analytical, organizational, and project management skills and attention to detail
• Capacity to serve as a trusted advisor and to handle and work with a high level of confidential human resources information, company information, and related materials
• Track record of success in juggling multiple priorities and tasks to achieve deadlines in a fast-paced consulting environment
• Proficient in Office 365 – especially PowerPoint, Excel, and SharePoint
• 4-year degree in business, education, human resources, instructional design, organizational development, or a related field from an accredited college or university

Preferred Qualifications

• Strong knowledge of the consulting industry and its terminology and processes
• Experience in our key industries: Life Sciences, Consumer Products, Retail, and/or Professional Services
• Familiarity with Learning Management Systems

Travel Requirement

This is a hybrid role that will require you to work in the office 2 days/week. Travel will also be required at least twice a year for our bi-annual Company Meeting and other trainings.

More About Clarkston

Founded in 1991, Clarkston Consulting delivers technology and management solutions to market leaders in the life sciences, consumer products, and retail industries. At Clarkston, we cultivate success - for our clients, for our people, and for our firm. We utilize a team approach leveraging our collective expertise and industry knowledge to solve our clients’ business challenges.

AI Statement

Clarkston values thoughtful and responsible AI use for resume writing, interview preparation, and research. However, real-time use of AI to generate or script answers during interviews - including video or live conversations - is strictly prohibited and will lead to disqualification. We seek candidates who show authenticity, good judgment, and genuine engagement throughout the process.

Our benefits include:

• Comprehensive Health and Wellness Benefits (Medical, Dental, Vision, and more)
• 401k with company contributions
• Paid vacation, personal days, holidays, and sick leave
• Paid Parental Leave and Family Building Benefits (Adoption, Surrogacy, and Infertility Support)
• Life and Disability Insurance
• Training and Professional Development investments, Tuition Assistance, and more

Visit Careers at Clarkston to learn more about our culture, benefits, and opportunities.

Clarkston Consulting is an equal opportunity employer. We are committed to ensuring our firm is rich in diverse skills, competencies, strengths, personalities, and culture. We foster an inclusive environment that embraces the unique contributions of our people to further our purpose. Please visit Diversity @ Clarkston to learn more about our diversity initiatives.