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Senior Director, Evernorth Health Services - Strategy and Business Development (Hybrid)

Reporting to the SVP Product and Care Solutions and working as a key member of the LT (leadership team), the Chief of Staff (COS) will provide leadership and management required to develop and execute against our business strategy; responsible for influencing and developing our strategic priorities, operational and reporting processes, and talent is in place to effectively grow the organization; and deliver financial discipline and operating efficiency.  

This role is also responsible for establishing and leading, cross-functional project initiatives; he/she will assemble and mobilize staffed teams to achieve strategic initiative goals and desired outcomes.  To accomplish this, the COS must possess the energy and creative drive to effectively lead a cross functional and matrixed team.

Accountabilities:

  • Management Process & Operating Model:  Owns management process; responsible for ongoing implementation, adherence, revisions, etc.   Works closely with SLT and extended senior leadership on governance structures and Operating Model. Oversees team meetings, strategic areas of focus across the team and governance in partnership with HR and Finance.

  • Leadership: COS role is responsible for establishing and leading, cross-functional strategic project initiatives; he/she will assemble and mobilize capable, appropriately staffed teams to achieve strategic initiative goals and desired outcomes.

  • Operating Effectiveness – Establish and lead the Product and Care Solutions teams through an enhanced operating framework.  Ensure deployment of this team to the highest value creation opportunities across the enterprise.

  • Strategic Initiatives – Connects multiple strategic initiatives on behalf of the Product and Care Solutions organization.  Interfaces with and convenes multiple parts of the organization to drive cross-business collaboration and achievement of shared goals.

  • Innovation Focus and Change: Participates in the strategic planning and prioritization process for investments.

  • Talent: Shared accountability along with the SLT and HR for optimizing aligned talent to most critical priorities

Requirements:

  • Bachelor’s degree required; advanced degree desirable.

  • A seasoned professional with a minimum of 15+ years of experience in strategy, business management, finance, operations, and/or health services

  • Demonstrated results in being able to think strategically, anticipate future trends, and incorporate them into both a short-term and long-term organizational plan

  • Understanding of finance, systems, and HR; broad experience including strategic development and planning, budgeting, business analysis, finance, information systems, human resources, etc

  • Proven track record of exceeding goals and a bottom-line orientation; evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience, and judgment; high level of business acumen, including ability to balance the delivery of programs against the realities of a budget; allocates resources and manages operating expenses. 

  • Experience managing and leading matrixed and  cross-functional teams; a team builder who has experience connecting with staff both on an individual level and in large groups; capacity to enforce accountability

  • Ability to develop strong relationships across all levels of the organization, and with external partners. 

  • Strong influence skills and effective story telling and communicator; ability to create and communicate a compelling vision internally and externally.  Strong MS Office skills, ability to take complex topics and build execute and board level presentations.

  • Enjoys working hard and looks for challenges; able to act and react as necessary, even if limited information is available; not afraid to take charge of a situation; can overcome resistance to leadership


If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 193,700 - 322,800 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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Average salary estimate

$258250 / YEARLY (est.)
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$193700K
$322800K

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Full-time, hybrid
DATE POSTED
July 30, 2025
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