Salesforce CRM Solution Architect with Health Cloud

Job Title: CRM Solution Architect – Patient Support Services

Location: Cambridge, MA or Morristown, NJ (Hybrid – 3 Days Onsite/Week)
Client: Sanofi Pharma
Salary Range: $150,000–$175,000 (Commensurate with experience)
Employment Type: Full-time | No visa sponsorship | No relocation assistance

About the Role:

Client is seeking hands-on CRM Solution Architects to help transform the patient support experience through the design and implementation of scalable, high-performance solutions based on Salesforce Health Cloud.

You’ll lead key initiatives in patient journey mapping, case management, and integration of third-party services (e.g., co-pay, benefits verification). Your solutions will directly impact operational efficiency and patient outcomes.

Key Responsibilities:

• Architect end-to-end Salesforce Health Cloud solutions for Patient Support Programs (PSPs).

• Translate business needs into scalable technical blueprints and integrations.

• Drive best-in-class architecture for data exchange (FHIR, ETL, APIs) across systems like Snowflake, Informatica, AWS S3, etc.

• Conduct hands-on PoCs to validate innovative ideas quickly.

• Partner with business, enterprise architects, delivery teams, and external vendors.

• Create architecture artifacts including C4 diagrams, roadmaps, and documentation.

• Ensure compliance with HIPAA, GxP, GDPR, and patient privacy standards.

• Promote reusability, scalability, and cost-efficiency in all design decisions.

Core Qualifications:

• 5+ years of experience in Salesforce OmniStudio (Integration Procedures, OmniScripts, Data Raptors).

• Deep knowledge of Salesforce Health Cloud, especially patient case management, data privacy, and FHIR integration.

• Salesforce System/Application Architect certifications (preferred).

• Experience working with technologies like Snowflake, Informatica, Python, AWS S3.

• Understanding of healthcare/pharma compliance (HIPAA, GxP, GDPR).

• Strong communication skills; able to convey technical ideas to stakeholders across levels.

• Agile delivery experience; hands-on in DevOps-aligned environments.

Nice to Have:

• Experience in Veeva, Marketing Cloud, Service Cloud Voice, or Advanced Therapy Management.

• Familiarity with AI/ML tools, Power BI/Tableau, and Terraform/AutoRabbit/GitHub.

• Cloud experience: AWS, Azure.

• Knowledge of data masking, encryption, and anonymization techniques.

Compensation & Perks:

• Base Salary: $150,000 – $175,000

• Bonus Eligible: No

• Equity/Commission: No

• Benefits: Full package provided

• Relocation/Travel/Interview Reimbursement: Not provided

Candidate Notes:

• Minimum Education: Bachelor's Degree

• Security Clearance: Not required

• Visa Candidates: Not considered

• Travel: Occasional

• Seniority: Associate level (Individual contributor)

Thanks & Kind Regards​

Akash Goyal || US IT Technical Recruiter

ChabezTech LLC

4 Lemoyne Dr #102, Lemoyne, PA 17043, USA

LinkedIn ID: linkedin.com/in/akash-goyal-4470551a0

GSA Multiple Award Schedule (MAS) | E-Verify Company

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