Senior IT Operations Engineer

Responsibilities

Peraton is seeking a Senior IT Operations Engineer to join our dynamic team in Arlington, VA.

 

Peraton has served as the prime contractor for this program since its inception in the 1980's. We provide high-level government leaders with reliable secure voice, video, and fax communications anytime, anywhere, in any environment in support of day-to-day operations. We support a secure, worldwide, high-performance communications network comprised of real-time interactive applications allowing complex national and worldwide communications. Peraton provides the O&M of the network infrastructure and its components. We provide integration for development of hardware and software solutions, and engineering support for the delivery of system, network, software, and security solutions.

   

Day to Day Work Responsibilities:

• Lead day-to-day operations for premier 24/7 Tier II and Tier III support.
• Lead a multidisciplinary team of IT professionals including system administrators, network engineers, and SMEs delivering end-to-end enterprise IT support.
• Manage operations, ensuring alignment with event, incident, problem, and change management frameworks.
• Oversee incident detection, escalation, and resolution processes, ensuring rapid response and minimal service disruption.
• Manage and optimize operational work-flows, including Event, Incident, Problem, and Change Management, aligned with ITIL best practices.
• Provide workforce education and mentoring to maintain the IT operations, IT System Administration, and Network Engineering culture across programs.
• Serve as the Designated Representative for the Program and Deputy Program Manager to lead IT Incident resolution and representative in their absence.
• Develop and maintain network and system dashboards for real-time operational and cyber metrics to support enterprise decision-making.
• Provide mentoring and continuous workforce development across IT operations disciplines.
• Serve as the Program Manager’s delegate for IT incident response and coordination with government stakeholders.

Qualifications

Basic Qualifications:

• An active/current TS/SCI Security Clearance is required.
• Bachelors degree in engineering (or similar technical field) and eight (8+) years relevant experience. 12 years of relevant experience in the above-cited duties may be substituted in lieu of a completed higher education degree.
• 8+ years of experience managing complex IT Infrastructure environments.
• 8+ years of experience in network operations and systems management platforms and solutions.
• Proven experience managing large-scale enterprise IT teams supporting federal programs.
• Experience interfacing with senior government leadership and stakeholders.
• A current/valid IAT LVL II Certification.

Desired Qualifications:

• Experience leading IT operations in DoD environments.
• Demonstrated ability to drive process improvement, security automation, and operational resilience.
• Excellent communication, leadership, and stakeholder engagement skills.
• Previous experience working in dynamic large scale DoD IT environments.
• Demonstrated ability to lead and motivate teams in a complex environment.
• Experience in identifying and implementing process improvements efficiencies.
• Excellent teamwork, collaboration, and proactive interactions.
• Ability to operate in high-tempo, mission-driven environments supporting national security.

Benefits:

Peraton offers enhanced benefits to employees working on this critical National Security program, which include heavily subsidized employee benefits coverage for you and your dependents, 25 days of PTO accrued annually up to a generous PTO cap and eligibility to participate in an attractive bonus plan.

Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

Target Salary Range

$104,000 - $166,000. This represents the typical salary range for this position based on experience and other factors.

EEO

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.