IT Technical Associate

Company Details

 

 

At Berkley Human Services, a Berkley Company, we insure those who serve others. We are devoted to meeting the needs of Human Services Organizations. We insure both nonprofit and for-profit social service organizations, such as child daycare, sheltered workshops, group homes, senior citizen centers, senior independent living, schools, counseling services, YMCAs, YWCAs, and Boys & Girls Clubs.

 

Our insurance policies are written through our Berkley affiliates, each of which is rated A+ (Superior) by A.M. Best Company with a Financial Category of XV. We offer property and casualty coverages designed for the unique operational aspects of social service organizations. Our Human Services Program dates to 1989 and has continuously evolved to meet the unique needs of the market we serve.

Responsibilities

Responsible for the design, development, and support of computer system applications.  Tasks include developing system and program specifications from business partner requirements, programming according to the developed specifications, and documenting the systems and programs assigned. Responsibilities also include desktop support and operational reporting.

• Design and programming of system applications to satisfy business needs based on business specifications.
• Analyze and understand business issues and problems with the purpose of providing solutions.
• Create and maintain documentation for systems and programs.
• Test systems and programs to ensure accuracy.
• Maintain and support system applications.
• Support execution of scheduled jobs.
• Support SOX and compliance reporting.
• Support staff technology needs during onboarding, office moves, and in conference room use for meetings.
• Participate in formal and informal training and keep up with relevant emerging technologies.

May perform other functions as assigned.

Qualifications

• Strong technology skills across a broad set of use cases.
• Able to communicate effectively with business partners and team members across the corporation.
• Strong analytical skills.
• Well-organized and able to manage multiple requests effectively.
• Good documentation skills.

Education 

• Strong technology skills across a broad set of use cases.
• Able to communicate effectively with business partners and team members across the corporation.
• Strong analytical skills.
• Well-organized and able to manage multiple requests effectively.
• Good documentation skills.

Additional Company Details

https://www.berkleyhumanservices.com/ The Company is an equal employment opportunity employer. We do not accept unsolicited resumes from third party recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees including: • Base Salary Range: $75k-$85k • Benefits include Health, dental, vision, dental, life, disability, wellness, paid time off, 401(k) and profit-sharing plans The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Additional Requirements

Travel: Rarely, if any

Sponsorship Details

Sponsorship not Offered for this Role