Front Desk Associate

Who We Are:

At Brooks, we believe movement is the key to feeling more alive. That’s why we’re driven to create gear and experiences that take people to the place that makes them feel more alive — whether it’s a headspace, a feeling, or a finish line.

Everyone who works at Brooks is propelled by a company culture that sparks excitement, fuels collaboration, inspires creativity, and ignites innovation.

Our brand values help bond us together and drive our success:

·       Runner First  

We act in the best interest of the runner

·       Word is Bond 

We do what we say we’ll do

·       Champion Heart  

We give our all in everything we do  

·       There is no “I” in Run

We stay generous with our humanity

·       Keep Moving

We find ways to move every day, because joy is kinetic!

We welcome everyone from every walk of life looking to inspire others through the power of movement — because we’re all moving towards something. Let’s run there.   

• Welcome visitors warmly and be sure they are comfortable.
• Be punctual in order to open up front desk operations at scheduled start time. 
• Flexibility to work out of different local offices based on coverage needs. 
• Build your Brooks knowledge and understanding of the company, culture, and brand to provide first class service in all interactions.
• Promptly answer incoming telephone calls, answering or referring inquiries to appropriate employees.
• Support office security by following standard procedures; monitoring visitor logbook, issuing visitor badges, and communicating with security officers.
• Assist in the new hire onboarding process by issuing access badges, arranging parking, ordering business cards, and setting up mailboxes.
• Coordinate employee parking and maintain parking access log.
• Maintain reception desk, lobby, nearby conference rooms, mailroom, supplies, and shipping areas in an organized, stocked, and presentable condition.
• Receive, sort, and route mail and shipments.
• Retrieve and route incoming faxes.
• Order, receive, and maintain office supplies.
• Perform administrative tasks such as preparing correspondence, documents, and data entry. 
• Coordinate and arrange team meetings, including room reservations, ordering food, and managing the set up and clean up.
• Maintain company directories and lists. 
• Update reference material and documentation used at reception desk as procedures change.
• Other duties as assigned. 

• High School Diploma or equivalent, required
• 1+ years of reception and/or administrative experience •Professional demeanor and cheerful presence
• Excellent interpersonal skills.
• Excellent verbal and written communication skills
• Demonstrated ability to work effectively and professionally with a wide variety of individuals and groups
• Demonstrated ability to handle complex customer calls
• Ability to work effectively in a fast-paced environment
• Ability to prioritize work with strong attention to detail
• Strong organizational skills and the ability to manage multiple tasks simultaneously
• Flexibility to handle unexpected projects and a demonstrated willingness to help others
• Proven ability to work as part of a team in a positive, productive manner
• Strong time management skills: ability to work well independently
• Competency with Microsoft products and willingness to learn new programs as necessary
• Maintain confidentiality and assume responsibility to carry out all assignments in a proficient, accurate, professional, and timely manner
• Punctuality is a must
• Ability to lift up to 50 pounds
• Embraces and lives the Brooks values! 

Compensation: The pay range for this position, based out of the Brooks Seattle HQ, is $20.76- $27.96 per hour. Base pay offered will vary depending on job-related knowledge, skills, and experience.  

Other: Brooks is proud to offer a robust benefits package to our employees and their families! 

Benefits - including medical, dental, vision, life and AD&D insurance, disability insurance, HSA and employer contribution, FSA, family & fertility assistance, 401K Savings Plan and match, employee assistance program, and transportation assistance. 

Paid Time Off - Brooks offers generous time off including three to five weeks of paid time off, eleven paid holidays, paid sick and parental leave.

Bonus - in addition to base pay, Brooks employees may also be offered an annual bonus based on company performance.  

Perks - including product discounts, employee recognition, fitness discounts, volunteer and donation benefits.

Location - You will spend 3 days per week in our Seattle offices, as we believe our organization flourishes when connections, collaboration, creativity, problem-solving, and celebrations happen in person.

At Brooks, we celebrate diversity & equity. We are committed to creating an inclusive environment, and encourage people of all backgrounds, perspectives, experiences, and skills to apply. Brooks is proud to be an equal employment opportunity employer. All employment decisions are made without regard to race, religion, creed, color, national origin, age, sex, gender, gender identity or expression, two-spirit identity, sexual orientation, genetic information, the presence of a physical, mental, or sensory disability, marital status, pregnancy (including childbirth and related conditions), caste, citizenship or immigration status, honorably discharged veteran or military status, actual or perceived victims of domestic violence, harassment, sexual assault or stalking, HIV or Hepatitis C infection, political ideology, use of a trained service animal by a person with a disability, or on any other basis protected by federal, state, or local law, or any other non-merit based factors.