Part-Time Administrative Assistant - Production Services

Why Work at BYU   

As the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we are devoted to our faith and to our students. We take an active role in the University's Mission: "To assist individuals in their quest for perfection and eternal life.” 

Our unique mission, deeply rooted in the Gospel of Jesus Christ, provides countless ways to serve and make an impact. This, along with our remarkable culture of belonging, weekly devotionals, and endless opportunities for learning and growth—all situated within a beautiful and historic campus—make it hard to imagine a more inspiring place to work. 

Brigham Young University strongly prefers to hire faithful members of The Church of Jesus Christ of Latter-day Saints.

Job Description

Job Title: Administrative Assistant - Production Services

This is a part-time position (17.5 hrs/week)

Job Summary

The Administrative Assistant is a key role in supporting of the Production Services Executive Team, overseeing the coordination of the Production Services Master Plan, strategic planning, and project management initiatives to enhance campus Production operations. This role manages the daily operations of the Production Services Administration office, oversees compliance and policy efforts for all of PS, and mentors administrative professionals across the department. The manager also plays a vital role in communications, event planning, and supporting public awareness initiatives.

What you'll do in this role:

Project Manager for Executive Team and Production Services Master Plan

• Coordinate the weekly meetings of the Production Executive Team, including creating agendas and tracking/following up on assignments made.

• Facilitate strategic planning discussions and help the managing director create and update the annual strategic resource plan.

• Manage the Production Services Master Plan, Production Services’ five-year strategy aiming to increase production capacity to serve a greater percentage of the campus community through various initiatives (e.g., building new buildings/restaurants, new convenient Production options, etc.).

• Other project management roles as assigned by the managing director and directors.

Manage Production Administration Office Operations

• Hire and train Production Administration student employees.

• Respond to email inquiries and answer incoming phone calls to the Production Admin office, delegating to student employees when appropriate. Answer questions and resolve issues reported by Production Services areas.

• Schedule student administrative staff as needed to ensure continuous phone coverage during business hours.

• Mentor and lead a customer service team of student employees that are trained to provide support to Production Services areas, including in-person support during busy times.

• Function as the administrative assistant to the managing director, assisting with correspondence, presentations, and other duties as needed.

• Various other office operational duties.

Policy & Compliance

• Function as Production Services’ primary policy writer and analyst.

• Represent Production Services in the BYU compliance community and attend BYU compliance coordinator meetings.

• Ensure Production Services and department policies and procedures are compliant with laws, regulations, and other policies affecting Production Services.

• Oversee unit policy approval and standard operating procedures approval processes, including the annual review of each unit policy with the Production Executive Team.

• Advise the Production Executive Team and department managers on matters of policy enforcement.

Communications and Public Awareness

• Responsible for the writing and distribution of the weekly Production Services employee newsletter.

• Ensure the Production Services employee website stays updated with helpful information for Production employees.

• As a primary contact for Production Services, play a key role in managing public interactions, communications, and enhancing the organization’s visibility.

Production Services’ Administrative Professional Lead

• Mentor and train new department administrative professionals (office supervisors, assistants, and secretaries) on procedures and best practices.

• Coach department administrative professionals on how to streamline processes, manage workflows, and navigate the University organization.

Other Responsibilities

• Event Planning: Responsible for the planning and execution of various Production Services employee events throughout the year, including annual unit employee & leadership retreats.

• Travel Coordinator: Help department managers navigate the travel preauthorization process and coordinate travel arrangements for all employee travel.

• Employee Orientations: Conduct orientation meetings with each new Production Services full-time employee.

• Other responsibilities as assigned by the managing director.

What qualifies you for this role:

Minimum Required

• Bachelor’s degree and three years’ experience as a staff assistant in an administrative office setting and/or an equivalent combination of education and experience.

Preferred

• “Bachelor’s degree and ten years of progressively responsible administrative office experience, or fifteen years of administrative office experience without a degree, or an equivalent combination of education and experience. “Project management experience”

What we offer in return:

This position comes with fantastic benefits, including:

• Employee assistance program, available to the employee and all members of their household

• Access to the library

• Free on-campus parking

• Free UTA pass

• Discounts at the BYU Store and for many events at BYU

Pay Level: 49

Typical Starting Pay: $22.00 to $28.75/hr (Depending on Experience)

Required Documents:

All Staff positions require a resume.

Refer to the Job Posting for any additional required documents.

Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend.

Brigham Young University is an equal opportunity employer, including disability and protected veteran status.

Brigham Young University (BYU) is widely recognized not just for its world-class education, but for its deep commitment to inspired religious values. Gathered together in a Christ-centered atmosphere, BYU employees are a vital part of a community of belonging, where we value the experiences, perspectives, and talents of each individual. If you share in our devotion to faith and to excellence, we have a place for you here at BYU!