Senior Solutions Engineer

Overview

Working at Atlassian

Atlassian offers flexibility in where employees work—be it in the office, from home, or a combination of both. This approach allows Atlassians to better support their families, personal goals, and other priorities. We can hire talent in any country where we have a legal entity. Our interviews and onboarding processes are conducted virtually, reflecting our commitment to being a distributed-first company.

We are currently seeking an exceptional Public Sector Solutions Engineer who is passionate about solving complex customer challenges and securing significant enterprise deals. In this role, you will closely collaborate with the enterprise sales team and regional channel partners to gain a deep understanding of our customers' needs. You will strategize on navigating various scenarios, deliver compelling demonstrations, and ultimately drive business closures. Your expertise will be vital in ensuring that our solutions effectively meet our clients’ demands, contributing to their success and the growth of Atlassian.

Your future team

Atlassian serves over 300,000 customers worldwide, including renowned organizations such as NASA, IBM, HubSpot, Samsung, and Coca-Cola. Our mission is to advance humanity through innovative software that empowers every team.

We focus on value selling, helping our customers understand how our products work together to create enterprise solutions that improve their business outcomes. What sets us apart from other organizations is our commitment to the value of "play as a team." We support one another, celebrate our successes together, and share knowledge. Our employees collaborate with Atlassian, rather than simply working for us.

Our team enjoys significant earning potential, especially with the opportunities for enterprise growth ahead. We sell impactful products at the forefront of cloud and artificial intelligence technologies.

Responsibilities

Responsibilities

• Strategic Technical Engagement: Partner with sales to engage in customer discovery, identifying business challenges and desired outcomes while mapping them to Atlassian’s value propositions and solutions.

• Opportunity Identification: Identify opportunities for cross-product and solution expansion to maximize customer value.

• Technical Problem Solving: Investigate and understand client pain points to craft meaningful solutions.

• Product Expertise: Act as a product expert, clearly articulating and demonstrating how Atlassian’s software drives collaboration and productivity.

• Value-Driven Demonstrations: Deliver engaging demonstrations showcasing how Atlassian’s solutions empower teams and drive outcomes.

• Technical Sales Leadership: Guide customers on best practices and implementation strategies to achieve success with Atlassian software.

• Sales Collaboration: Build strong partnerships with sales counterparts to improve engagement and optimize the sales cycle.

• Customer Advocacy: Gather customer feedback and competitive insights, sharing them with product teams to influence improvements.

Qualifications

Your Background:

• Bachelor’s degree or equivalent.

• 5+ years of Public Sector experience in Presales, Solution Engineering, or working in customer-facing roles for technology vendors or technology-driven organizations.

• 3+ years of experience working within SLED

• Deep knowledge of Atlassian’s product suite and ability to articulate its value in solving complex business challenges.

• Proven experience delivering impactful product/solution demonstrations and leading technical evaluations.

• Ability to work in a team environment and collaborate with peers.

• Ability to identify solution expansion opportunities and align with customer goals.

• Highly organized, able to work in a fast-paced, ambiguous environment, balancing competing priorities and deadlines.

• Strong interpersonal and communication skills to influence technical and business stakeholders, with the ability to present to and persuade varied audiences.

• Collaborative mindset with a passion for solving problems and empowering customers, along with a “roll-up-your-sleeves” approach focused on execution and continuous improvement.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $168,300 - $219,725

Zone B: $151,200 - $197,400

Zone C: $139,500 - $182,125

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

Our perks & benefits

• Atlassian offers a variety of perks and benefits to support you, and your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.

About Atlassian

At Atlassian, we're motivated by a common goal: unleashing every team's potential. Our software products help teams all over the planet, and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you with the best experience, we can provide accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.