Senior Product Lead

Arbiter is reimagining how healthcare works - not by adding more point solutions, but by building the infrastructure that runs the system. We’re designing the intelligent operating spine that unifies data, automates workflows, and aligns incentives across providers, payers, and patients. Our platform embeds AI into real-world care and revenue cycle operations, transforming administrative chaos into orchestrated execution.

We’ve just closed one of the largest early-stage raises in health tech history - backed by some of the most influential players in the industry who collectively manage millions of lives and billions in spend. Paired with a powerhouse board and executive team, we have the capital, context, and relationships to move quicker than anyone - tackling the problems we know intimately and scaling what works. Our MVP is already live with hundreds of providers managing hundreds of thousands of lives, and improving daily based on real-world feedback.

At Arbiter, engineers don’t just ship features - they shape the foundation of an industry in flux. You’ll work alongside a small, elite team of product leaders and technologists from FAANG and top startup and healthcare orgs to architect systems that handle millions of patient records, build AI agents that execute critical healthcare workflows, and design platforms that major health entities depend on daily. Every line of code you write shapes how a $4T industry operates.

The role is on-site, based in our New York City office - a fast-paced, collaborative environment where great ideas move quickly from whiteboard to production.

Pay Transparency

The annual base salary range for this position is $180,000-$240,000. Actual compensation offered to the successful candidate may vary from the posted hiring range based upon work experience, and/or skill level, among other things. This role is also eligible for an equity package.

We’re assembling a team of exceptional builders and are offering hyper-competitive benefit packages, including unlimited PTO, and other great benefits to attract and reward standout performers. If you’re looking for purpose, pace, and the opportunity to modernize one of the largest industries in the world, let’s talk.

Responsibilities of the Senior Product Lead

• Product Ownership: Lead product strategy and execution for core platform modules (e.g., Prior Auth Automation, Payment Integrity, Network Contract Intelligence).

• Workflow Design: Translate fragmented operational needs into streamlined, intuitive product experiences that drive measurable impact.

• Roadmap Execution: Collaborate with engineers, designers, AI researchers, and healthcare SMEs to bring ideas to life, shipping iteratively and learning fast.

• Customer Discovery: Partner closely with provider and payer users to uncover latent needs and validate solutions through structured experimentation.

• Success Metrics: Define and own KPIs across product adoption, workflow efficiency, audit-readiness, and business impact.

• Technical Communication: Operate fluently with engineering teams, mapping architecture decisions to product requirements, performance trade-offs, and compliance constraints.

Minimum Qualifications

• 7+ years of product management experience, with direct ownership of complex software systems or platforms.

• Track record of leading 0→1 and 1→N product development in regulated, data-heavy, or B2B enterprise environments.

• High technical fluency: Able to whiteboard system designs, interrogate data models, and communicate with engineering at depth.

• Deep understanding of agile execution in fast-moving startup environments.

• Excellent written and verbal communication skills, with a bias toward clarity, ownership, and precision.

• Strong product intuition backed by customer feedback and sharp business judgment.

• Experience working closely with AI/ML teams, data engineering, or healthcare informatics is a major plus.

Preferred Qualifications

• Domain expertise in value-based care, health plan operations, revenue cycle, or claims workflows.

• Familiarity with standards like X12, FHIR, HL7, and patterns for HIPAA-compliant design.

• Experience with AI-enabled workflow automation or agent-based systems.

• Proven ability to shape roadmap strategy while still delivering tactical wins under pressure.

• Prior success in startups or small teams scaling enterprise SaaS products.