Resort Housekeeping Manager

POSITION SUMMARY:

Clay Brook, our premier luxury slope-side residency is seeking a Housekeeping Manager to join our housekeeping team. This is an excellent opportunity for candidates with strong team leadership skills. The Housekeeping Manager will oversee and ensure execution of housekeeping for employee housing, various resort facilities and properties. This is a full-time year-round position with a salary range of $55,000-$62,000 per year depending on experience.

RESPONSIBILITIES:

• Develop budget for Clay Brook, Resort Condominiums, Sugarbush Inn Housekeeping departments, as well as Facility Cleaning and Employee Housing Housekeeping.

• Maintain company credit card, expense management and procurement reconciliation.

• Ensure Supervisors stay at or below those guidelines whenever possible without compromising guest experience.

• Ensure procurement of products and supplies meet the ecological, sustainability and fiscal parameters of the resort.

• Approve supply orders for housekeeping teams within budgetary, safety and efficiency guidelines; annual review to ensure products, supplies, costs and contracts are competitive and current.

• Act as Safety Coordinator for the department; conduct weekly meetings, develop safety and departmental topics for review; ensure HR and Risk Management requirements are met.

• Conduct trainings for Bloodborne Pathogens, HazComm & OSHA standards and Bed Bug Awareness.

• Coach employees and foster their growth within the department and resort; oversee and assist with disciplinary action, evaluating performance, implementing PIPs, and planning the workload for various resort areas and facilities; during busy times will be in oversight of up to 40 staff members.

• Develop and execute departmental policy and procedure within resort, safety and ecological requirements; create SOPs, forms, manuals, tracking and guidelines for tasks, equipment and services.

• Act as departmental liaison for the resort, other departments, management and peers with regard to communication, services and product.

• Develop Supervisors in their respective positions with regard to day-to-day operations, weekly, monthly, bi-annual and annual tasks; coaching their development in forecasting workload and problem-solving execution.

• Provide Resort Bloodborne Pathogens training for Responders for the resort as per the Exposure Control Plan; member of responding team.

• Provide constructive feedback to staff; conduct disciplinary action Conduct incident investigation, follow up and corrective action.

QUALIFICATIONS:

• Secondary education required; associate degree or bachelor’s degree preferred.

• Computer proficiency required, familiarity with Microsoft Office applications software desired.

• Good planning, administrative, organizational, Supervisory and budget management skills.

• Strong personnel management skills required.

• Must have minimum of 3 years supervisory experience in hospitality field.

• Must be flexible and adaptable to changing workloads and business levels.

• Candidates must be available to work weekends and holidays as needed.

• Knowledge of, or ability to learn, proper use of cleaning chemicals with strong attention to safety is required.

• Valid drivers’ license required and ability to meet requirements to obtain a Sugarbush License.

Sugarbush Resort is an Equal Opportunity Employer.

An offer of employment may be contingent upon the results of a background, MVR, or criminal records check.