Sales Support & Administrative Assistant

Location

Remote

Employment Type

Full time

Location Type

Remote

Department

Sales

Position Overview:

We are looking for a proactive and detail-oriented Sales Support & Administrative Assistant to work closely with the Co-Founder of AlterCall and our sales team. This role is ideal for someone who thrives on organization, clear communication, and persistence. While not a sales role, this person will act as a trusted partner—helping to manage the Co-Founder’s pipeline, coordinate activities, and ensure follow-ups are executed on time. The right candidate will be comfortable engaging with clients, answering basic product-related questions, and stepping in to keep conversations moving until the Co-Founder is available.

Key Responsibilities:

• Pipeline & Activity Management

• Track the Co-Founder’s sales pipeline and help manage priorities for outreach and follow-ups.
• Ensure timely reminders for calls, meetings, and next steps to keep sales activities on pace.
• Support with collecting payments and resolving client requests in a professional, timely manner.

• Client Communication & Support

• Communicate directly with prospects and clients to answer basic product-related questions.
• Follow up persistently and attentively on outstanding tasks, meetings, or deliverables.
• Provide interim support in conversations (e.g., covering for a few minutes until the Co-Founder can join).

• Administrative Support

• Manage the Co-Founder’s calendar, scheduling, and coordination of meetings.
• Handle emails, calls, and inquiries with professionalism and clarity.
• Maintain and update CRM records, client information, and documentation.
• Prepare reports, notes, and meeting summaries as needed.

Requirements

• Bachelors in Business Administration or related field
• Strong organizational and time-management skills with the ability to juggle multiple priorities.
• Excellent verbal and written communication skills; confident in client-facing interactions.
• Tech-savvy with proficiency in MS Office Suite and/or Google Workspace; CRM experience a plus.
• Persistent, detail-oriented, and proactive in managing tasks without constant direction.
• Ability to work independently while staying aligned with team priorities.
• Professional, adaptable, and able to handle sensitive or confidential information.

Preferred Skills (Nice to Have):

• Experience with CRM or sales tools (e.g., Salesforce, HubSpot, or similar).
• Background in administrative support for sales or business development teams.
• Basic financial coordination (e.g., collecting payments, sending invoices).

• Job Type: Full-time
• Location: Remote
• Reports To: Co-Founder of AlterCall
• Compensation: $3,000 month plus benefits company covers 70%