Director, Merchant Sales

Job Description

Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. We’re looking for a Sales Director to join our ever evolving MSFI team and help us unleash the potential of every business.

What you’ll own as the Sales Director

• Provides leadership for area of responsibility including planning, coaching, recruiting, selection, performance development and mentoring.
• Monitors staff performance, works with employees to implement goals and document progress, approves incentive compensation calculations and works with Human Resources on employee related issues.
• Responsible for activities involved in selling products and/or services, developing new accounts and/or expanding existing accounts.
• Directs resources in a cost-effective, innovative manner including assisting sales executives in effective use of resources and tools.
• Participates in establishing financial goals, objectives and measurements to meet growth targets.
• Develops sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
• Identifies critical market segments through market research and competitor analyses and recommends sales strategies for improvement.
• Implements and executes sales policies and practices.
• Oversees trade show participation and participates in planning of sales meetings.
• Prepares sales production reports for senior management.
• Participates in building, packaging and price setting with members of management to meet market needs.
• Monitors client survey results to ensure positive client relationships and satisfaction and responds to any negative criticism.
• Ensures development and maintenance of long-term relationships with client base.
• Instills a belief in the company's vision, mission and goals and works to establish Worldpay as an industry expert and leader.
• Encourages staff to participate in product/service as well as industry related educational opportunities to strengthen and improve skill levels and ability to service customers.
• May assist sales executives in attaining revenue goals including the development of tactical and strategic plans to create and close product/service opportunities.
• Other related duties assigned as needed.

What you’ll bring

• Bachelor’s degree or the equivalent combination of education, training, or work experience.

• Requires strong management, organizational, team building, coaching and mentoring skills
• Requires strong business skills, industry knowledge, financial management and planning skills, long-term vision and executive presence
• In-depth knowledge of Worldpay products and services
• General knowledge of financial and/or payment solutions technology including systems, applications and banking practices
• Requires expert negotiation and communication skills, both written and verbal
• Excellent skills in communicating ideas both verbally and in written form in a clear, concise and professional manner including presentations
• Ability to communicate effectively with all levels of management in an organized, professional manner
• Skill in productivity, planning and workload management
• Requires solid decision-making and problem solving skills
• Analytical skills are required to determine client business needs and requirements
• Ability to remain calm under various levels of pressure
• Ability to show established track record of involvement in industry trade groups preferred
• Requires the ability to establish and maintain effective working relationships with all levels of management (internally/externally), employees, clients and public
• Ability to identify, address and resolve employee related issues
• Travel is required

• Creative - You simplify the complex. Always looking forward to create a bigger impact for our colleagues and customers.

• Empowered – You use our initiative, taking calculated and thoughtful risks to progress

• Accountable – You never standing still, never settle. You work at pace to achieve your goals.

• To learn more about the behaviors we value, checkout our values and behaviors.]

About the team

To learn more about our winning teams, check out our world-class teams that own it every day.

What makes a Worldpayer

What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions and finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open and winning and failing as one.

Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.

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Worldpay is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $167,300.00 - $276,100.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.  

The job duties outlined above may be directly, and negatively impacted by a criminal history, which could lead to the withdrawal of a conditional offer. However, all qualified candidates with arrests or convictions will still be considered.

Privacy Statement

Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.

EEOC Statement

Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.

If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.

Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.