About Us
At Every Word Code, we are passionate about building digital solutions that transform communication. We believe in clarity, precision, and efficiency—in code and in people. Based in Baton Rouge, LA, we support growing businesses and institutions with innovative technology and seamless support services. Our team thrives on professionalism, collaboration, and growth.
Job Description
We are seeking a detail-oriented and proactive Service Account Coordinator to join our growing team. In this role, you will serve as the primary liaison between clients and internal departments, ensuring smooth delivery of services, timely updates, and high satisfaction levels. This position is ideal for a motivated individual with strong organizational and communication skills who thrives in a dynamic, client-focused environment.
Responsibilities
Manage and coordinate service accounts, maintaining strong relationships with clients
Track and monitor service progress, ensuring all deliverables meet quality and timing standards
Respond promptly to client inquiries and provide regular status updates
Collaborate with internal teams to ensure alignment on client needs and project timelines
Maintain accurate documentation and account records
Identify areas for service improvement and contribute to process optimization
Assist with preparing reports, proposals, and presentations for client accounts
Qualifications
Bachelor’s degree in Business Administration, Communications, or a related field (or equivalent experience)
1–3 years of experience in client service, account coordination, or administrative support
Excellent verbal and written communication skills
Strong organizational and time management abilities
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Ability to work independently and as part of a collaborative team
Problem-solving mindset and attention to detail
Benefits
Competitive salary ($59,000–$63,000 per year)
Professional growth and development opportunities
Supportive team environment and structured onboarding
Paid time off and company holidays
Health, dental, and vision insurance options
Opportunities to contribute to impactful client projects
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