About Us
At Next Coms Talk, we specialize in delivering tailored communication solutions that connect businesses with their audiences. With a commitment to reliability, innovation, and customer satisfaction, our team works collaboratively to provide exceptional service and results. Based in Tampa, FL, we continue to grow by empowering our employees and fostering long-term partnerships with clients across multiple industries.
Job Description
We are seeking a motivated and detail-oriented Junior Account Representative to join our client services team. In this role, you will support the Account Management department by maintaining client relationships, assisting with project coordination, and ensuring seamless communication between internal departments and external partners. This is an excellent opportunity to grow within a dynamic and fast-paced environment.
Responsibilities
Assist in managing client accounts and maintaining strong client relationships
Coordinate internal teams to ensure deliverables meet deadlines and client expectations
Prepare reports, meeting notes, and follow-up documentation
Respond to client inquiries and resolve issues promptly
Support senior account representatives in campaign execution and daily tasks
Ensure accurate data entry and maintenance of CRM records
Qualifications
Bachelor’s degree in Business, Communications, Marketing, or a related field (or equivalent experience)
1+ year of customer service or account support experience preferred
Strong organizational and multitasking abilities
Excellent verbal and written communication skills
Proficiency in Microsoft Office and CRM systems
Ability to work both independently and as part of a collaborative team
Benefits
Competitive salary range of $56,000 to $62,000 per year
Opportunities for career growth and skill development
Supportive team environment with ongoing training
Paid time off and holidays
Health, dental, and vision insurance options
Monday to Friday schedule – no weekends
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