Shine Social Brand – About Us
At Shine Social Brand, we specialize in delivering exceptional customer engagement and brand communication solutions that help businesses grow and connect authentically with their audiences. Our mission is to provide professional, people-centered services that ensure every client interaction reflects excellence, reliability, and care. We take pride in fostering a positive, growth-oriented work environment where every team member can shine.
Job Description
We are looking for a polished and detail-oriented Front Office Assistant to join our growing team in Cincinnati. This role is essential in ensuring smooth daily operations, delivering exceptional client service, and supporting the administrative functions of our office. The ideal candidate will have a professional demeanor, excellent communication skills, and the ability to multitask in a fast-paced environment.
Responsibilities
Greet and assist clients, visitors, and partners in a professional and courteous manner
Manage incoming calls, emails, and correspondence efficiently
Schedule and coordinate meetings, appointments, and office activities
Maintain organized records and handle document preparation and filing
Support office operations, including supplies management and vendor coordination
Assist with travel arrangements and expense reporting as needed
Collaborate with internal teams to ensure consistent office workflow
Qualifications
High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred
Minimum of 1–2 years of experience in administrative or front office roles
Strong organizational and time management skills
Excellent written and verbal communication abilities
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Professional appearance, reliability, and attention to detail
Ability to handle confidential information with discretion
Benefits
Competitive annual salary ($49,000 – $52,000)
Opportunities for professional growth and advancement
Supportive and collaborative work environment
Paid time off and holidays
Comprehensive training and ongoing development
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