Customer Account Representative - job 1 of 13
Company Description
About Us
At Elevare Branding, we are a forward-thinking marketing and client solutions agency dedicated to helping brands elevate their presence and build meaningful customer relationships. Our team thrives on creativity, precision, and professionalism—delivering tailored strategies that drive measurable results. We believe in developing our people as much as we do our clients, fostering an environment where innovation and growth go hand in hand
Job Description
Job Description
We are seeking a dedicated Customer Account Representative to join our dynamic client relations team. The ideal candidate will act as a trusted point of contact for our clients, ensuring seamless communication, prompt support, and the successful delivery of branding projects. This role requires a blend of professionalism, strategic thinking, and interpersonal excellence.
Key Responsibilities
Serve as the primary contact for assigned client accounts, ensuring satisfaction and long-term relationships.
Coordinate project timelines, deliverables, and communications between clients and internal teams.
Understand client needs and provide proactive solutions that align with Elevare Branding’s standards of excellence.
Prepare account reports and performance summaries for internal review and client presentation.
Manage feedback and implement necessary adjustments to optimize service and results.
Support the development of new strategies to enhance client retention and engagement.
Qualifications
Qualifications
Bachelor’s degree in Business Administration, Communications, Marketing, or related field.
Minimum of 1–2 years of experience in account management, customer relations, or client service (branding or marketing industry preferred).
Excellent communication and organizational skills with strong attention to detail.
Ability to manage multiple projects and priorities in a fast-paced environment.
Proficiency in Microsoft Office Suite and familiarity with CRM systems.
A professional, client-focused attitude with a passion for delivering exceptional service.
Additional Information
Benefits
Competitive annual salary ($57,000 – $62,000).
Opportunities for career advancement and professional growth.
Supportive and collaborative team environment.
Comprehensive training and skill development programs.
Paid time off and health coverage options.
Average salary estimate
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