Revenue Operations Manager - GTM & Systems

Description

accessiBe is the market leader in web accessibility solutions and technologies. As a web accessibility hub, accessiBe provides different AI-Powered solutions for testing and remediating web accessibility, as well as various professional services aimed to create an inclusive web and help businesses comply with web accessibility standards and regulations i.e. WCAG and ADA. accessiBe’s full suite of web accessibility solutions enable businesses of all sizes, from solopreneur to large corporations, to take part in global inclusion efforts and to make their websites available to everybody, regardless of ability.

As the Revenue Operations Manager - GTM & Systems at accessiBe, you’ll own the strategic layer of our Go-To-Market (GTM) operations. You’ll play a key role in defining and refining our Ideal Customer Profile (ICP), driving segmentation strategies, optimizing our tech stack, and leading productivity initiatives across the revenue organization. This role is highly cross-functional, partnering with Marketing, Sales, SDRs, and Finance to ensure our GTM motions are efficient, data-driven, and aligned for sustainable growth.

What You’ll Be Doing

• Develop and refine the Ideal Customer Profile (ICP) and addressable market.
• Report on ICP TAM analysis and penetration for both outbound and inbound funnels.
• Drive customer segmentation analysis focused on win rates, LTV, churn, and cohort trends.
• Align outbound strategies across Marketing, SDRs, and Sales for effective targeting of ICP accounts.
• Assess inbound funnel performance, including speed-to-lead, marketing ROI, and lead conversion efficiency.
• Manage and optimize the GTM tech stack for cost efficiency, integration, and enablement value.
• Identify opportunities for tech stack consolidation and cost savings.
• Provide insights and recommendations to inform GTM investments and strategic initiatives.
• Collaborate with Sales, Enablement, Marketing, and Finance to ensure data-driven GTM planning.
• Support annual sales planning and target setting by partnering with stakeholders to define data-driven revenue goals, territories, and quotas.

Requirements

• 5+ years of experience in Revenue, Sales, or Business Operations, ideally within SaaS or a high-growth tech environment.
• Proven ability to translate business objectives into data-driven operational strategies.
• Strong analytical skills with experience conducting segmentation, funnel, and performance analysis.
• Hands-on experience with Salesforce and other GTM tools such as SalesLoft, Gong, ZoomInfo, etc.
• Familiarity with sales planning, quota setting, and territory design.
• Strong cross-functional collaboration skills, with experience partnering across Sales, Marketing, and Finance.
• Ability to manage multiple strategic initiatives while maintaining attention to detail and execution.
• Strong interest in leveraging AI and automation to improve GTM efficiency.

Advantages

In addition to extensive training and development plans, here are some of the other benefits we offer;

• The salary band for this position ranges from $120,000 - $140,000
• Health, dental, and vision insurance
• Hybrid work schedule, with a beautiful office in the heart of Flatiron District
• Dog friendly!
• Frequent social events and celebrations to celebrate our teams and achievements
• 401(k) savings plan
• Career Planning and Growth Opportunities 
• Opportunity to be a key employee of the world leader in online accessibility

Equal opportunities

We celebrate differences and embed it into every aspect of our workplace and product, as well as our community. accessiBe is proud and committed to providing equal opportunity employment to all individuals regardless of disability, race, color, religion, sex, sexual orientation, citizenship, national origin, veteran status, pregnancy or any other characteristic protected by law. In addition, accessiBe will provide accommodation to individuals with disabilities or a special need.

Please don't hesitate to share your needs when applying so that we can provide the necessary accommodations for an accessible and inclusive recruitment process.

Perks
None
Qualities
None