Long-Term Care Sales Specialist - Phoenix, AZ

Seeking talent near: Phoenix, AZ

Position Summary
Responsible for driving sales, developing business, and addressing customer needs within an assigned long-term care (LTC) territory. Manages relationships with prescribers, pharmacists, facility decision-makers, and other members of the LTC care team to ensure appropriate patients are identified, started, and maintained on therapy.

Primary Responsibilities

• Build and maintain strong relationships with all members of the LTC resident care team, including physicians, physician-extenders (NP/PA), consultant pharmacists, dispensing pharmacists, and nursing facility leadership/staff.
• Promote Acadia products by delivering compliant clinical, disease state, and reimbursement education tailored to customer needs.
• Identify and address customer questions, concerns, and objections with advanced selling skills.
• Develop deep knowledge of customers, practices, and local/regional market trends; apply this insight to business planning.
• Create and execute quarterly territory business/action plans, leveraging data to maximize reach, frequency, and impact within budget.
• Provide guidance on pricing, reimbursement, and LTC-specific profitability parameters; act as liaison between customers and Acadia for access-related questions.
• Collaborate with sales management, territory teammates, and cross-functional partners (e.g., managed markets, marketing, operations, training) to address business needs.
• Represent Acadia at conferences, exhibits, product launches, and training sessions; contribute to regional and national initiatives.
• Mentor and train new/junior Sales Specialists; share field insights and participate in cross-functional projects.
• Maintain compliance with all regulatory requirements, company policies, and LTC regulations affecting medication use and resident care.

Knowledge & Expertise

• In-depth knowledge of neuroscience, LTC market dynamics, payer systems (Part A, Part D), specialty distribution, and applicable LTC regulations.
• Ability to position Acadia as a valued partner in the LTC community, earning recognition as a subject-matter expert.
• Proficiency in Microsoft Office and virtual engagement platforms (e.g., Zoom, WebEx).

Qualifications

• Education: Bachelor’s degree required; life sciences preferred.
• Experience:
  • Sales Specialist: Minimum 1-2 years of sales experience in pharmaceutical/healthcare; neuroscience preferred.
  • Senior Specialist: Minimum 5 years of healthcare sales (2+ in complex/account-based selling).
  • Executive Specialist: Minimum 12 years of healthcare sales (3+ in complex/account-based selling).
• Advanced selling and negotiation skills, with the ability to influence diverse HCP audiences.
• Proven leadership, mentorship, and role-model capabilities at a regional level.
• Strong business acumen, organization, and self-motivation with a business ownership mentality.
• Must reside within the territory (or within 30 miles of its border) and, if required, within reasonable proximity to a major airport.
• Valid driver’s license with acceptable driving record; ability to drive a company vehicle daily and travel independently by air. Travel may be up to 80%, including overnight stays and occasional after-hours work.
• Must meet vaccination and facility access requirements for customer visits and event participation.

Scope
Operates with a high degree of autonomy and expertise, addressing complex business challenges with creativity and sound judgment. Shapes territory strategy, influences regional initiatives, and acts as a trusted partner to internal and external stakeholders.

Physical Requirements:

This role involves regular standing, walking, sitting, and the use of hands for handling or operating equipment. The employee may also need to reach, climb, balance, stoop, kneel, crouch, and maintain visual, verbal, and auditory communication both in a standard office environment and while working independently from remote locations. Employee must occasionally lift and/or move up to 20 pounds.  This position requires the ability to travel independently overnight and/or work after hours as required by travel schedule or business needs.

Must reside within the territory (or within 30 miles of its border) and, depending on territory needs, within reasonable proximity to a major airport. Requires eligibility to drive a company vehicle and ability to travel independently by air. Travel may be up to 80% of the time, including occasional after-hours work based on business needs.

#LI-REMOTE #LI-CT1

Position levels:

• Sales Specialist: $115,000.00-requires 1-2 of sales experience with at least 1 year in pharmaceutical, and/or other related healthcare sales, with an emphasis on neuroscience preferred.
• Sr. Sales Specialist: $135,000.00- requires a minimum of 8 years of healthcare sales with at least 2 years of experience in complex or account-based selling environments is required.
• Executive Sales Specialist: $155,000.00- requires a minimum of 12 years of healthcare sales with at least 3 years of experience in complex or account-based selling environments is required.