Training Coordinator

Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world’s most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda’s national blood delivery network and Ghana’s COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments and consumers. The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Using robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain.

 

Join Zipline and help us to make good on our promise to build an equitable and more resilient global supply chain for billions of people.

About You and The Role  

As Zipline scales operations and integrates its P2 platform, the need for streamlined and precise training administration is more critical than ever. The Training Administration Coordinator ensures smooth execution of all training-related logistics and recordkeeping across US flight and maintenance operations. By centralizing administrative support, this role enables our instructors, flight ops managers, and technical experts to focus on high-impact operational training and content development, accelerating readiness and compliance at scale.

What You'll Do  

Training Records & Compliance Management

• Maintain digital and physical training records for flight and maintenance crews, ensuring accuracy and audit-readiness.
• Administer data entry and compliance tracking in systems such as the Pilot Records Database (PRD), Crew Qualification Database (CQD), and Maintenance Training & Qualification Tracker (MTQT).
• Manage PRIA/PRD requests and ensure timely reporting of training milestones, drug/alcohol incidents, and separation events.
  
  

Scheduling & Coordination

• Organize training sessions, instructor assignments, classroom bookings, and virtual setup across time zones.
• Coordinate training aids, AV resources, catering, and vendor engagement logistics for onsite and external sessions.
• Support the onboarding process by compiling documentation packages (e.g., P107, medical certificates, background checks, repairman applications).
• Own the P2 Immersion Experience Program
  
  

Learning System Administration

• Manage content uploads, scores, and reports in the learning management system (e.g., Litmos, Docebo).
• Submit help tickets, verify external data, and support adoption of new features.
• Champion process improvements including e-signature workflows and digital archiving for training compliance.
  
  

Currency Tracking & Communication

• Track and notify crews of expiring qualifications and compliance tasks (e.g., 90-day flight checks, line/comp checks, safety meeting compliance).
• Build dashboards and reports to visualize training metrics and deadlines.
• Contribute to the maintenance and publishing of Monthly Bulletins and bulletins for crew, maintenance, and training  awareness.
  
  

Facilities & Equipment Oversight

• Maintain training rooms, simulators, and support equipment in working condition.
• Coordinate vendor payment processing and track FAA Employer Diamond Award qualifications.
• Assist with updating training forms, manuals, launch plan templates, and training catalog entries.
  
  

Cross-Team Collaboration

• Serve as the training team's primary administrative liaison across HR, IT, and Operations. 
• Support crossfunctional teams within the P2 Immersion Experience Onboarding Program
• Support OEM (original equipment manufacturer) training programs with similar administrative functions.

What You'll Bring 

Must-Have

• 2+ years in training coordination, learning and development, or administrative support
• Excellent organizational, multitasking, and communication skills
• Proficiency in Google Workspace and LMS platforms (e.g., Litmos, Moodle, Docebo)
• Ability to thrive in a fast-paced, highly regulated environment
• Strong attention to detail and process-oriented mindset
• Demonstrated commitment to extreme ownership, taking full accountability for outcomes and driving solutions with initiative, resilience, and integrity.
  
  

Nice-to-Have

• Aviation, FAA-regulated, or logistics industry experience
• Familiarity with PRD, PRIA, Part 107/135 operations
• Experience with electronic records and training dashboards
• Degree in Aviation, Business, or related field

What Else You Need to Know   

The starting cash range for this role is $25-35 per hour. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.