Director of Operations

About Yupp

We are a well-funded, rapidly growing, early-stage AI startup headquartered in Silicon Valley that is building a two-sided product -- one side meant for global consumers and the other side for AI builders and researchers. We work on the cutting edge of AI across the stack. Check out our product that was launched recently, and how it solves the foundational challenge of robust and trustworthy AI model evaluations. Here's more information about us.

Why Join Yupp?

Are you ready to have the ride of a lifetime together with some of the smartest and most seasoned colleagues? You’ll work on challenging, large-scale problems at the cutting edge of AI to build novel products that touch millions of users globally, in a massive and growing market opportunity.

Yupp’s founding team is highly experienced and comes from companies like Twitter, Google, Coinbase, Microsoft and Paypal. This team is one of the smartest, most fun, cracked top talent you will ever work with. Our work culture provides a high degree of autonomy, ownership and impact. It’s intense and isn’t for everyone. But if you want to build the future of AI alongside others who are at the top of their game and expect the same from you, there’s no better AI startup to be.

At Yupp, you will experience both the excitement of building for a large scale global user base as well as for the deeply technical audience of AI model builders and researchers. You’ll get immersed in and learn all about the latest and greatest AI models and agents. You’ll interact with AI builders and researchers from other AI labs all around the world.

We are a mostly in-person startup, but we are also flexible – you can usually work from home when you need to and come in and leave when you want to. Many employees work from home on average 1 day a week.

Job Summary

We’re seeking an experienced Director of Operations to help Yupp scale with excellence. The ideal candidate will have senior management experience in a fast growing high tech startup. The role requires outstanding organizational, communication, and leadership skills and an ability to develop robust solutions that help the company run smoothly. You will work closely with leadership to strategize and develop long-term plans that usher in new levels of productivity and success for the company.

Responsibilities

• Develop, implement, and monitor day-to-day operational systems and processes.

• Implement operational infrastructure and streamline internal workflows.

• Analyze current operational processes and performance, recommending solutions for improvement where necessary.

• Collaborate with leaders in the development of performance goals and long-term operational plans.

• Set strategic goals for operational efficiency and increased productivity.

• Plan, monitor, and analyze key metrics for day-to-day operations to ensure efficient and timely completion of tasks.

• Devise strategies for ensuring the growth of programs enterprise-wide, and implement process improvements to maximize output and minimize costs.

• Adhere to the company’s policies and standards, and ensure that laws and regulations are being followed.

Qualifications

• 10+ years in operations role in tech, with 5+ in leadership roles.

• Bachelor’s degree

• Broad knowledge of multiple operational functions and principles, including finance, legal, HR, recruiting and employee management.

• Proven ability to plan and manage operational processes for maximum efficiency and productivity.

• Masterful organizational, communication, and leadership skills, backed by previous professional success.

• Ability to streamline or implement structures and roles that boost speed and efficiency while supporting rapidly shifting business demands.

• Strong execution skills, exemplary stakeholder management, excellent communicator.

• Strong negotiation skills, exceptional attention to detail, a mindset of getting things done reliably and quickly.

Preferred Qualifications

• MBA (or equivalent)

• 3+ years experience in Strategy Consulting.

• Strong curiosity in AI.

• Prior experience scaling operations in startup environments.