Product Operations Manager - Finance

About Kiddom

Kiddom is a groundbreaking educational platform that promotes student equity and growth by uniting high-quality instructional materials with dynamic digital learning. Through unparalleled curriculum management functionality, Kiddom empowers schools and districts to take ownership of their curriculum – resulting in learning experiences tailored to meet the unique needs and goals of local communities. Kiddom’s high-quality curriculum is layered with robust teacher and leader data insights to drive the continuous improvement of instructional decisions, school/district programming, and professional learning.

Kiddom is transforming how K–12 schools and districts engage with high-quality curriculum through a flexible, digital-first platform. As our product offering grows, we need a Product Operations Manager who will own and maintain our Master Product List. This role will manage the full lifecycle of our digital and physical products and ensure every product is accurately represented and up to date across multiple systems and selling tools. You will report directly to the Director of Accounting, who also oversees cross-functional product operations related to product data, quoting, and fulfillment, and you will partner with key stakeholders in Content, Supply Chain, RevOps, Finance, Marketing, and Sales. 

• Own and manage the Master Product List across Salesforce and Netsuite, serving as the single source of truth for all product-related data across digital and physical formats for 6,000 SKUs and counting. This includes maintaining accurate BOM mappings and ensuring version control as new curriculum editions are introduced. Optimize processes by building automations via scripts, advanced excel formulas, and APIs.
• Coordinate cross-functionally with internal teams (Curriculum, Content, Supply Chain, RevOps, Finance, Marketing, and Sales) to ensure new products are accurately scoped, tracked, and maintained.
• Act as a liaison between our team and external print partners, responding to inquiries about product specifications and resolving issues quickly and accurately.
• Implement and enforce strong product data hygiene practices; flag and resolve discrepancies, outdated information, or process inefficiencies; partner with Revenue Operations to ensure only validated products are available in quoting tools
• Support product lifecycle management, including product launches, updates, and deprecations, ensuring alignment across stakeholders.
• Develop processes and documentation to support consistent product information management and reduce operational risk; proactively communicate changes to all relevant stakeholders.
• Proactively catch errors before they become issues — you bring an auditor’s mindset to every task.

• 3-5 years of experience in operations, finance, product management, or a related field.
• Bachelor’s degree in Business Administration, Accounting, Finance, or a related discipline.
• Highly detail-oriented with exceptional organizational skills.
• Able to manage complex datasets with precision and a commitment to data integrity.
• Excellent communicator who can translate between technical details and business needs.
• Proactive problem solver who thrives in a fast-paced, collaborative environment.
• Demonstrated advanced skills working with spreadsheets, databases, and digital collaboration tools. Experience using XLOOKUP, INDEXMATCH, IMPORTRANGE. SQL is a plus.

Salary range is dependent on geographic location, prior experience, seniority, and demonstrated role related ability during the interview process.

What we offer

Full time permanent employees are eligible for the following benefits from their first day of employment:

* Competitive salary

* Meaningful equity

* Health insurance benefits: medical (various PPO/HMO/HSA plans), dental, vision, disability and life insurance

* One Medical membership (in participating locations)

* Flexible vacation time policy (subject to internal approval). Average use 4 weeks off per year.

* 10 paid sick days per year (pro rated depending on start date)

* Paid holidays

* Paid bereavement leave

* Paid family leave after birth/adoption. Minimum of 16 paid weeks for birthing parents, 10 weeks for caretaker parents. Meant to supplement benefits offered by State.

* Commuter and FSA plans

Equal Employment Opportunity Policy

Kiddom is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, gender, sexual orientation, transgender status, national origin, citizenship status, uniform service member status, pregnancy, age, genetic information, disability, or any other protected status in accordance with all applicable federal, state, and local laws.