Partner Relations Specialist

WorldVia Travel Network seeks a dynamic, results-oriented Partner Relations Specialist. This role is responsible for building, strengthening, and optimizing relationships with travel suppliers and strategic partners. This role focuses on collaboration, performance, and delivery—driving revenue growth, enhancing partner satisfaction, and maximizing the impact of supplier marketing and sponsorship programs. The ideal candidate is a relationship-builder with strong communication skills, commercial acumen, and an organized, data-informed approach.  

About WorldVia Travel Network 

WorldVia Travel Network is a leading host agency for independent travel advisors, supporting over 4,600 members with innovative technology, strategic partnerships, and a proven track record in the travel industry. Since our founding in 1998, we’ve grown into a powerhouse network, providing travel professionals with the tools, education, and connections they need to thrive. We partner with top travel brands like Royal Caribbean, Norwegian Cruise Line, Hilton, Disney Destinations, and more, delivering exclusive benefits and best-in-class support. 

Key Responsibilities

Partner Relationship Management

• Serve as primary point of contact for assigned travel partners; manage day-to-day communications, inquiries, and issue resolution.  
• Conduct regular partner business reviews (quarterly/monthly) to assess performance, identify growth opportunities, and align on joint plans.  
• Maintain a deep understanding of partner products, promotions, and target markets; advocate for partner success across internal teams.  

Supplier Marketing & Sponsorships  

• Develop, manage, and maintain supplier marketing and sponsorship products; own the delivery of contracted assets and timelines.  
• Coordinate with marketing to execute campaigns (email, webinars, content, events) that drive advisor engagement and bookings.  
• Report on campaign performance and sponsorship ROI; provide recommendations to optimize future activations.

Sales Enablement & Revenue Growth  

• Assist partners in promoting travel packages and programs effectively within the advisor community.  
• Track sales activities and partner touchpoints in the CRM; keep account details up to date and accurate.  
• Monitor sales performance by product category and partner; identify trends, gaps, and opportunities to hit/exceed targets.  
• Meet or exceed supplier marketing/sponsorship sales targets and related revenue quotas where applicable.  

Insights & Communication  

• Prepare and deliver presentations on WorldVia products, programs, and partner value propositions to partners and advisors.  
• Stay current on industry trends, competitive landscape, and best practices; translate insights into action for partner growth.  
• Develop strong, ongoing relationships with prospects and members to support partner adoption and program participation.  

Cross-functional Collaboration  

• Work closely with Member Development, Marketing, Events, and Technology teams to ensure seamless delivery and partner satisfaction.  
• Coordinate internal resources to execute partner plans, campaigns, and training initiatives.

Success Metrics (Examples)  

• Partner satisfaction scores and retention.  
• Sponsorship/marketing revenue attainment and on-time delivery of assets.
• Advisor engagement and conversion on partner campaigns (attendance, CTR, bookings).  
• Accuracy and timeliness of CRM updates and reporting cadence.
• Growth in category/product sales for assigned partners.  

Working at WorldVia

At WorldVia, we’re looking for structured thinkers full of passion, ambition, and kindness. We’d love for you to apply even if your experience doesn't precisely match the job description. Your experience, skills, and interests will help you stand out—especially if your career has taken extraordinary twists and turns. We welcome people of diverse backgrounds and perspectives who aren’t afraid to challenge assumptions and the status quo. Join us.

Our Team Members:

• Are fundamental optimists who believe that no industry compares to the travel industry.
• Go to extraordinary lengths to distinguish ourselves through world-class work.
• Prioritize quality over speed and speed over scope.
• Desire to work with deeply kind, mission-driven people.
• Strive to make the complex simple.
• Use first principles to debate ideas, test assumptions, and make decisions.
• Seek the truth by putting data above opinions.
• Assume good intent and give tactical feedback to help each other get better.
• Hold no ego—when our customers win, we all win.

We are committed to your professional development and growth as a company.

• You will set your own monthly goals aligned with our ambitious strategy.
• You will have our collective support in achieving significant wins—and personal coaching from your manager.
• You will be encouraged to take risks, try new things, and be creative with your work.
• You will have many opportunities to exchange and engage in feedback.
• You will be offered continual chances to stretch yourself and raise your own "bar."
• You will be rewarded for achieving excellence and mastery

• High school diploma or equivalent.  
• 2+ years in partner relations, account management, supplier marketing, or sales support (travel, hospitality, or related industry preferred).  
• Proficiency in Microsoft Office Suite (PowerPoint, Excel, Outlook, Word).  
• Experience with CRM systems (e.g., HubSpot, Salesforce, or similar) and basic reporting.  
• Relationship-first communicator: excellent interpersonal, written, and verbal communication skills.  
• Commercial mindset: comfortable with targets, negotiating value, and reporting on performance.  
• Data-informed: ability to analyze and communicate data clearly; translate metrics into decisions.  
• Organized and detail-oriented: strong project management and follow-through across multiple partners and deadlines.
• Presentation skills: confident in delivering decks, webinars, and partner updates to varied audiences.  
• Tech-savvy: comfortable with CRM tools, Microsoft Office Suite, and virtual collaboration platforms.
• 10-25% Travel Required.

Preferred

• Bachelor’s degree in marketing, business, hospitality, or related field.  
• Experience working with travel suppliers, host agencies, consortia, or franchise networks.
• Familiarity with sponsorship delivery, co-op marketing, and lead generation programs.

• Employer-Sponsored Medical and Dental Insurance with Employee Contribution
• Fully-Funded Life Insurance (1x salary) & LTD (Long-Term Disability Insurance)
• Optional Employee-Paid Vision Insurance and STD (Short-Term Disability Insurance)
• 401k with up to 4% Company Match
• Paid Time Off + Company Holidays
• Additional Time Off for Your Birthday and Work Anniversary
• Discount Travel Program

Equal Opportunity & E-Verify Statement
WorldVia is an equal opportunity employer. This employer participates in E-Verify. We will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.

Work Location Eligibility

This position is open to candidates located in the United States, except those residing in California and New York due to state employment law requirements.