Client Manager - Retail - job 1 of 5
Company Description
R25_0020442
At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth. We are looking to add a Client Manager to our team.
This is a hybrid role and requires being onsite weekly in Bentonville, AR
Job Description
As a Client Manager, you will play a pivotal role in ensuring client satisfaction and engagement by providing insightful analysis, actionable recommendations, and proactive thought leadership. You will deliver timely outcomes and customer value through data and analytics, enhancing the overall customer experience and NielsenIQ's performance. Each day presents new challenges in the dynamic and fast-paced retail environment, offering you the opportunity to grow and make a significant impact.
Key Responsibilities:
- Client Issue Resolution: Identify, diagnose, and decompose client business issues.
- Stakeholder Leadership: Lead client stakeholders by fostering strong relationships and understanding their strategic goals and processes.
- Insight Provision: Offer insights and recommendations showcasing thought leadership and analytical aptitude.
- Knowledge Development: Build expertise across NielsenIQ's tools, data assets, and industry verticals.
- Advanced Analysis: Utilize NielsenIQ solutions and market knowledge to conduct advanced issue-based analyses with clear, proactive insights and action-oriented recommendations.
- Collaborative Opportunities: Seek collaborative opportunities internally and externally to enhance projects by working across teams at NielsenIQ.
- Revenue Goals: Contribute towards achieving overall revenue goals and operating plans through lead generation.
#LI-Hybrid
Qualifications
- 5+ years in FMCG, CPG, and/or Retail industries.
- Strong analytical aptitude, experience with syndicated data and market research techniques.
- Ability to synthesize data and simplify findings into actional recommendations that solve client business issues.
- Skilled and polished communicator, adept at handling client issues and presentations.
- Experience in client service environments, with the ability to develop, maintain, and grow client relationships in complex situations.
- Proven ability to elevate client relationships and expand business engagement.
- Able to work collaboratively with internal and external teams.
- Sense of urgency and accountability to drive client outcomes.
- Experience identifying, building on, and passing along sales opportunities.
- Strong project management skills with the ability to manage multiple priorities.
- Bachelor's Degree.
Additional Information
This role has a market-competitive salary with an anticipated base compensation of the following range: $76,500-$90,000. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include a flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support, and more.
US Benefits
- Comprehensive healthcare plan (medical, Rx, dental, and vision).
- Flexible spending accounts and a Health Savings Account (including company contributions).
- Life and AD&D insurance.
- 401(k) retirement plan including company matching contributions.
- Disability insurance.
- Tuition Reimbursement.
- Discretionary paid time off program and 11 paid holidays.
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
Want to keep up with our latest updates?
Follow us on: LinkedIn | Instagram | Twitter | Facebook
Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
NielsenIQ is hiring a Sales Director to grow and retain Tech & Durables accounts through strategic account management, new business development, and solutions-focused selling.
NIQ is seeking an experienced Director of Sales to lead strategic new-business engagements and grow retail Consumer Electronics relationships across the U.S.
RevolutionParts seeks an experienced enterprise Customer Success Manager to drive adoption, growth, and renewals for large automotive dealer groups using our e-commerce platform.
Lead Auctane's Customer Success Managers to improve adoption, retention, and expansion for high-volume merchants through coaching, analytics, and cross-functional execution.
Front is hiring a Head of Customer Success to lead and scale a global team responsible for renewals, retention, and expansion across a ~$100M customer base.
Lead and grow account relationships for optical disc and games customers as the primary client liaison, ensuring on-time production, contract compliance, and high customer satisfaction.
Senior, client-facing role advising C-level and executive leaders at large technology organizations to drive product, portfolio, and go-to-market strategy while managing retention and growth.
TENEX is hiring a Customer Success Manager to partner with customers in optimizing security outcomes and driving adoption of our AI-driven MDR platform.
Experienced Amazon operations specialist needed to manage multi-marketplace Seller/Vendor accounts, optimize listings and logistics, and collaborate with cross-functional teams for a remote US-focused ecommerce staffing agency.
Manage loan agency client relationships and a small team in Chicago to drive service quality, compliance and operational improvements for M&T Bank.
Select Specialty Hospitals seeks a clinically skilled Clinical Account Manager to coordinate post-ICU transitions, remove payer and operational barriers, and strengthen hospital relationships across the NYC/NJ territory.
Northwestern Medicine seeks an experienced Senior Intake Coordinator to lead corporate client services, optimize scheduling and intake operations, and coach the intake team to enhance patient access and client satisfaction.
Lead client strategy and a team of Amazon specialists at a results-driven eCommerce agency as the Brand Director, responsible for account growth, retention, and operational excellence.
1Password is hiring a Customer Success Manager (SMB) to drive adoption, retention, and renewals for Teams and Business customers across the US and Canada.
Merrill Wealth Management is hiring a Registered Wealth Management Client Associate to support Financial Advisors by delivering attentive client service, coordinating operational needs, and promoting integrated banking and investment solutions.
We show the world what people want.
39 jobs
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
