Bilingual Account Development Executive in Eastern Michigan

Account Development Executive - Bilingual (English/Spanish) – Eastern Michigan

Does playing a role in business growth with existing accounts sound exciting to you?  Would you like to work for a global company in Money Transfer that believes when money moves, better things can happen? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Western Union as an Account Development Executive!

Western Union powers your pursuit.

This face-to-face role will visit and service our existing accounts, agents, and customers in Detroit, Michigan and the surrounding areas. It is the most important part of our overall strategy as we propel growth in a competitive business environment. In this pivotal role, you will have an integral role in the Western Union sales organization.

Role Responsibilities

• In-person visits to existing agents, in Detroit, Michigan and surrounding areas, traveling 4-5 days per week.  As a part of daily operations, Account Development Executives regularly visit agents within the assigned territory.  This involves traveling overnight once or twice per month as appropriate for business needs.
• Grow the business by signing, training, and activating new offerings with existing retail agents and managing and identifying business development opportunities to bring on new agents.
• Manage existing network relationships, with a focus on business and operational support, to assure business continuity and growth of all network channels.
• Perform sales work in the field in order to meet and exceed transaction and revenue growth objectives in your assigned area.
• Handle special projects on a timely basis, that include sales blitzes, hosting Customer Appreciation Events at key high opportunity location to drive volume.
• Build relationships with relevant grassroots and community organizations.
• Monitor competition status like network expansion, price changes, commission, and incentive adjustments, and report the information through the appropriate channels.
• Provide weekly business reports including sales activity, competitive activity, and area highlights.
• Partner with Agents’ support areas (Collections, IT Support, Credit, etc.) to resolve any issues that might potentially limit agents’ operations.
• Analyze, comprehend, and understand productivity reports and work within assigned expense budgets and file required reports.

Role Requirements

• 2-3 years of sales experience, direct Money Transfer industry experience highly preferred.
• Education or equivalent skills are required.
• Bilingual in English and Spanish required. Fluency in English is required. 
• Documented track record of meeting/exceeding sales quotas and maintaining sound business relationships.
• Excellent communication skills with the ability to connect with internal/external stakeholders.
• Proficiency in Salesforce and Microsoft Office tools (Outlook, Word, Excel, Teams, & PowerPoint).
• Sales professionals should possess a consultative sales approach.
• Self-motivated, self-assured, and show a high degree of integrity and tenacity to do your very best.
• Valid Driver’s License and a reliable vehicle are required as this position requires regular travel within a defined territory.
• This position is required to live within the assigned territory, preferably in close proximity to the largest market.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Salary

The base salary is $55,000 USD per year.  Total on target compensation combines base salary with a high-impact commission structure that aligns with individual and company performance.  Actual salaries will vary based on candidates’ qualifications, skills, and competencies.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. 

Your United States – specific benefits include: 

• Medical, Dental, Vision, and Life Insurance 
• Flexible Time off 
• Tuition Assistance Program 
• Parental Leave 
• 4% Western Union Contribution to 401K  

For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

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Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.