Joining the Benchmark Senior Living team means putting your passion to work. Our associates feel a sense of belonging with the care that they provide, empowered by the open and reliable team that surrounds them. Our diverse and skilled workforce takes immense pride in a shared commitment: a devotion to providing caring and dedicated service. In our supportive environment, associates have the opportunity to learn and grow. With professional and personal training programs, as well as education for career advancement, we empower associates to explore their interests, feed their passion, and pursue growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors!
Evans Park at Newton is seeking a dedicated and goal-oriented individual with strong emotional intelligence and several years of management or healthcare experience, to join our team at Benchmark Senior Living! We are seeking a creative and hardworking person to assume the role of Executive Director of Operations at one of our communities. As the Executive Director of Operations, you will manage the community’s budget and occupancy goals as well as maintain appropriate staffing levels and drive overall customer service. If you are driven and have the necessary knowledge and experience to build and manage a loyal team, then Benchmark Senior Living may be the right place for you to make a difference!
Responsibilities
As an Executive Director of Operations, you will authorize all purchases, provide onsite sales support, and conduct monthly family meetings
You will participate in the training and development of new employees –implementing initiatives that will allow the community to run more effectively and efficiently
You must be an ethical and honest individual who truly enjoys helping seniors live a better, more comfortable life
You must be patient, understanding, and empathetic.
Reviewing bills and statements
Analyzing revenue projections
Making adjustments when revenue sources decrease
Managing the Sales Director
Networking with outside referral sources such as Hospital and Rehab personnel
Qualifying prospects financially through credit reports, bank statements, etc.
Reviewing occupancy as it relates to staffing
Assisting in the hiring and recruitment processes
Handling all resident and family grievances
Requirements
Bachelor’s degree; Degree in Healthcare Administration, Hospitality Management, or Business preferred
3-5 years of management or healthcare related experience
Having assumed a managerial role that was responsible for multiple disciplines
Budgeting and staffing experience
Proficiency with Windows applications such as Excel and Outlook
Ability to lift a minimum of 50 pounds
As a community leader associate at Benchmark, you will have immediate access to a variety of benefits including, but not limited to, the following:
8 paid holidays & 3 floating holidays
Vacation and Health & Wellness Paid Time Off
Discounted Meal Program
Physical & Mental Health Wellness Programs
Medical, Vision & Dental Benefits provided by Blue Cross Blue Shield
401K Retirement Plan with Company Match
Company-provided Life Insurance & Long-Term Disability
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