Associate Tech Product Analyst, New College Grad - 2026, Austin - job 1 of 2

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.  

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. 

The Role: Building the Future of Developer Productivity

Are you passionate about the intersection of Generative Ai, code, infrastructure, and Developer experience? We are looking for an ambitious, technically minded new college graduate to join our Operations & Infrastructure (O&I) Product team dedicated to optimizing the Developer Experience (DevEx) for our internal engineering teams.

The Developer Experience unit in O&I is on a mission to provide easy, intuitive, and reliable experience for Visa developers to consume O&I products and services. You will act as the voice of our developers, transforming friction points and operational pain into intuitive, scalable, and high-quality internal products. You will move quickly from problem definition to low-fidelity solutions, using modern tools to accelerate the entire product lifecycle—from Discovery to Delivery.

This is a unique opportunity to directly impact on the velocity and happiness of every engineer in the company.

What You'll Do (Key Responsibilities)

Product Discovery & Definition:

• DevEx Audit: Continuously interview and observe internal engineering teams to identify the biggest areas of frustration, operational toil, and workflow bottlenecks. Translate these qualitative sentiments into measurable metrics, clear problem statements, and validated hypotheses.
• Vibe Coding for Rapid Prototyping: Employ modern "vibe coding" techniques by using natural language to direct AI assistants. Your goal is to rapidly generate functional code for prototypes, API mocks, and CLI concepts. This "code first, refine later" approach allows you to transform developer requirements into testable artifacts almost instantly, validating solutions before committing full engineering resources.
• Requirements Generation: Define clear, concise, and technically grounded user stories, acceptance criteria, and API requirements for new platform capabilities, infrastructure tools, and CI/CD pipelines.
• User-Centric Integration: Integrate usability studies, research, and internal consumer pulse into product requirements to enhance developer satisfaction and product excellence.

Execution & Product Health:

• Partner with Engineering: Work daily with O&I engineering teams to prioritize the backlog, clarify technical decisions, and ensure the delivered product meets the high standards of performance and developer usability.
• Technical Literacy: Dive deep into O&I technologies (e.g., Kubernetes, serverless functions, monitoring solutions, internal SDKs) to understand technical trade-offs and drive architectural discussions toward the best long-term DevEx outcome.
• Data-Driven Decisions: Use product scorecards to analyze metrics that inform the success of technical products. Monitor health metrics (e.g., Mean Time to Deployment, build stability, service usage) to identify opportunities for iteration and quantify the impact of delivered solutions.

Modern Product Practices (The 2025 Edge):

• Leverage Generative AI: Actively use available internal or external services for tasks like generating mock data, summarizing user research transcripts, analyzing system documentation, or rapidly prototyping UI/CLI concepts.
• Own the Lifecycle: Drive the entire modern product lifecycle for internal services—from ideation and testing to deployment and decommissioning.

What You'll Bring (Qualifications & Leadership Principles)

• We are looking for emerging leaders who demonstrate the following qualities:
• Customer Focus: A superb customer focus, with a passion for using customer feedback to inform product development and championing the user's perspective.
• Strategic & Analytical Thinking: The ability to define a problem, gather the necessary data, and structure a logical argument for a proposed solution, while starting to understand how technical strategies align with business objectives.
• Problem-Solving: Great problem-solving skills to creatively address issues that arise in the product development process.
• Leadership Potential: The ability to listen actively, build strong relationships, and influence teams by communicating a clear vision and rationale.
• Business Acumen: A keen interest in understanding the business implications of decisions and the ability to define business tradeoffs.

Basic Qualifications:

• Bachelor's or Master's degree in Information Science, Data Science, MIS, Computer Science, Engineering, or related field, graduating May 2025 - August 2026. 

Preferred Qualifications:

• Prior internship experience in Product Management, Software Engineering, or a related technical role.
• Foundational understanding of software development, basic programming concepts (e.g., Python, JavaScript, Go), and familiarity with core infrastructure components (e.g., Cloud computing, APIs, version control/Git).
• Familiarity with Design Thinking principles or experience with UX aspects ranging from UX Research to Usability tests.
• Experience with a modern Product Management toolset (e.g., Jira, Notion, Figma).
• Proficiency in data analysis tools (e.g., Excel, SQL, Python) to identify and recommend process improvements.
• Personal projects that demonstrate an understanding of developer tools or infrastructure (e.g., building a personal API, CI/CD pipeline, or CLI tool).

U.S. APPLICANTS ONLY: The estimated salary for a new hire into this position is $90,000 USD which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.   

Work Authorization: Permanent Authorization to work in the U.S. is a precondition of employment for this position. Visa will not sponsor applicants for work visas in connection with this position. Future sponsorship will not be considered. 

Work Hours: Varies upon the needs of the department 

This is a hybrid position: Expectation of days in office will be confirmed by your hiring manager. 

Travel Requirements: This position requires travel 5-10% of the time. 

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. 

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. 

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.