Instructional Designer

Vasion is seeking an Instructional Designer who embodies our core values and is eager to join our dynamic team. We are dedicated to enabling digital transformation for everyone by providing an affordable, integrated SaaS solution that simplifies business operations. Vasion offers a flexible working environment for our 300+ employees around the globe, including at our headquarters in St. George, Utah, and offices in the UK, Germany, and Lehi, Utah.

The Instructional Designer has a vital role in ensuring that our internal teams and stakeholders have the training and resources they need to effectively communicate the technical aspects of our multi-product platform, as well as course and content creation for other various needs throughout the business. Acting as the bridge between product marketing and the rest of the company, this position is crucial in driving product adoption and understanding, preparing teams for seamless product launches, and enabling customer success. This role will design, implement, and continuously improve training programs and certifications that align with our strategic goals, including helping out with our leadership development initiatives and employee development.

This is a unique opportunity to join a fast-growing, product-focused organization where you’ll play a key role in driving product success through impactful development initiatives. If you’re passionate about product education, cross-functional collaboration, and employee development, we encourage you to apply.

Responsibilities:  

• Partner with product marketing and engineering to gather in-depth knowledge of new and existing products and their features.
• Create and deliver comprehensive training sessions for internal teams, ensuring knowledge retention and capability to communicate products and features effectively, as well as soft skills where needed.
• Develop training materials, including LMS courses, handbooks, videos, and interactive content.
• Create other content and courses and needs arise throughout Vasion.
• Be the administrator for our LMS.
• Conduct regular training sessions for internal teams on topics pertinent to their world.
• Identify knowledge gaps and make adjustments based on feedback and overall performance. 
• Track and analyze the effectiveness of development programs using metrics and KPIs, providing actionable insights for continuous improvement.
• Collaborate and partner with field enablement, product and marketing teams to support smooth product launches, creating launch kits, FAQs, and relevant training content.
• Ensure that all documentation related to product features, benefits, and use cases is up-to-date and accessible to employees.

• Bachelor's degree in a relevant field or equivalent experience.
• 3+ years of experience in product training or enablement, preferably within a SaaS environment.
• 5+ years experience in instructional design, with expertise in Articulate Storyline, Articulate Rise, Camtasia, Figma, and the Adobe Creative Suite. 
• Knowledge of levels of learning and adult learning theory. 
• Strong presentation and communication skills, with the ability to convey complex technical information clearly and effectively to diverse audiences.
• Experience creating training materials and conducting product training sessions.
• Expert in learning management systems and training technologies.
• Excellent organizational skills and attention to detail.
• Ability to work independently and collaboratively within a team environment.
• Willingness to travel if necessary for training sessions.

Preferred Qualifications:  

• Expert in instructional design principles and methodologies.
• Experience with SaaS products and understanding of software development processes.
• Basic understanding of print management and automation along with related technologies.
• Experience in project management tools and methodologies.
• Familiarity with Slack and Google Suite.

• Flexible work environment
• Discretionary Vacation bonus
• Flexible paid time off
• Paid parental leave
• Competitive pay
• A full suite of traditional benefits
• Training/Advancement opportunities
• 401k with company-match
• Mental Health Wellness Support
• Financial wellness education
• Company-contributed HSA
• Headquarter perks include gym, pickleball, snacks & drinks, arcade, theater room, monthly All Hands lunch, etc.
• Lehi, Utah office perks include gym access, snacks & drinks, monthly All Hands lunch

Our Core Values

• Vasion looks for people who will exemplify its core values and are driven to become:
• Action Owners (Extreme Ownership by Jocko Willink and Leif Babin)
• Candor Seekers (Radical Candor by Kim Scott)
• Relationship Builders (Leadership and Self-deception by The Arbinger Institute)
• Storytelling (Building a StoryBrand: Clarify Your Message So Customers Will Listen by Donald Miller)

More About Vasion

Visit https://www.vasion.com and https://vasion.com/careers/

Additional Information

Vasion is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation, and other legally protected characteristics.