Account Director - job 1 of 2

Valence has built the only AI native coaching platform for enterprise, offering personalized, expert, and human-like guidance and support to any leader or employee. We’re not just talking about the future of work — we’re building it now, with the most innovative Fortune 500 companies across healthcare, financial services, manufacturing, and technology.

Our focus is on the problems that actually decide whether AI changes how organizations operate — the ones with no playbook, no obvious answers, and no guarantee of success. If you want to be part of the small group that defines how AI transforms the future at a global scale, this is your chance.

And this isn’t for everyone. We’re not looking for people who want predictability or incremental progress. We only want those who are restless at the edge of what’s possible, who get bored when things feel “done,” and who are driven to redefine what AI can mean for leaders, companies, and the world. Because at Valence, the work worth doing is the kind that redefines work itself.

The Role

In this role you’ll drive the adoption of first-to-market AI leadership coach and team tools platform with Fortune 500 enterprise clients like Coca Cola, Nestle, AstraZeneca, Prudential, General Mills and more. You’ll leverage your consultative sales expertise to propel revenue growth at multi-national organizations. In collaboration with GTM and product teams, you’ll continuously refine our value proposition, sales methodology, and market positioning to ensure differentiated value across the landscape.

The ideal candidate will have compelling communications skills to build high-yield relationships with buyers, working complex opportunities, and executing strategies to capture revenue potential with speed. We are looking for a natural company builder - high owner, structured executer and entrepreneurial mindset because the opportunity for impact here is astronomical. By driving deployment of Valence's generative AI product, you will help enterprises transform their approach to leadership and development while also advancing the cutting edge deployment of AI.

About Valence

We're the only company pioneering leadership coaching for large enterprises in an AI-first way. Our mission is to transform how the world's biggest companies approach learning and development, helping teams work better together through AI-powered personalization that adapts to individual goals and organizational culture using the latest advances in machine learning and natural language processing.

We've been featured in Harvard Business Review, TIME, World Economic Forum, Financial Times, Forbes and an Inc. 5000 fastest-growing private companies in America. Our clients represent the most diverse and sophisticated enterprise AI implementations globally, including Coca-Cola, Delta, Nestlé, General Mills, Schneider Electric, Deutsche Telekom, AstraZeneca, Prudential, CVS and Bristol Myers Squibb.

Working at Valence means you'll work directly with Fortune 500 technology leaders, building expertise through the most complex enterprise deployments while gaining insight into diverse organizational approaches to AI transformation. These aren't just any enterprise clients - they're the companies defining what AI-first business transformation looks like across every major industry.

• Win new business and drive revenue for Valence. Find your way to the right people at prospective customers, educate them, and help them succeed with Valence.
• Lead complex sales cycles, managing pilots, negotiations, procurement/infosec and deal closures.
• Experiment with sales strategies to meet and exceed revenue quotas.
• Command, report and forecast sales activity - from prospecting target accounts and contacts to closing deals
• Provide market feedback to the Product and Engineering teams, guiding the evolution of offerings.
• Actively source and provide valuable market research, including industry-specific information and trends for prospects.
• Contribute to refinements of the sales function as a whole at Valence, including the collaboration with other AEs.

• At least 7 years of experience in a high-impact sales role within a SaaS organization, with a proven track record in enterprise deals.
• Demonstrated ability in handling complex, enterprise (250k+) deals, showing proficiency in navigating complex sales processes and contractual negotiations.
• Outstanding communication and presentation skills, capable of engaging effectively with C-level executives and technical leaders.
• Outstanding organization and project management skills, able to manage many moving parts with limited support.
• Resilient and adaptable in fast-paced, evolving startup environments.
• Previous experience or passion in coaching, leadership and development is highly advantageous.
• Strong analytical skills, with the ability to translate customer needs into actionable product feedback.

• Ownership & Rapid Growth
• Outsized missions from day one, with direct responsibility for company-defining projects
• Work alongside the executive team with transparency into strategy and decision-making
• Influence on direction through real-time customer feedback and market insights

• AI-First Operator
• Work directly with cutting-edge AI models and next-generation platforms
• Build expertise in enterprise AI implementation across Fortune 500 companies and multiple industries
• Establish yourself as a recognized leader among peers in shaping how AI transforms work at a global scale

• Compensation
• Competitive salary including base + bonuses
• Comprehensive health coverage (medical, dental, vision) from day one
• Generous PTO, company-wide R&R shutdowns, and paid parental leave
• Retirement plan support for US and global employees

• Equity
• Meaningful ownership in a venture-backed company at a growth inflection point
• Financial upside that comes from scaling fast
• Top-up grants as we scale and you deliver exceptional performance — your compensation grows alongside your impact

• Top-Performing Culture
• A culture built for top talent: intensity to win, growth without limits, and a team that solves hard problems and celebrates big wins together

Location and Work Environment

Candidates are expected to work at least 3 days a week at our office in Union Square. Candidates must be comfortable working with colleagues in different time zones (UK) and have valid travel documents and be without travel restrictions in North America and Europe.

Diversity and Inclusion

We are dedicated to creating a diverse and inclusive environment where everyone feels valued and supported. We encourage applications from candidates of all backgrounds and offer accommodations upon request throughout the hiring process. If you have any questions, please reach out to Allison Langille, Head of People, at [email protected].

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