Student Account Services Associate

Job Posting Title:

Student Account Services Associate

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Hiring Department:

University Housing and Dining

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

25

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FLSA Status:

Non-Exempt

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Earliest Start Date:

Sep 02, 2025

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Position Duration:

Expected to Continue Until Dec 31, 2025

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Location:

UT MAIN CAMPUS

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Job Details:

GENERAL STATEMENT: Only students currently enrolled in the Moody College of Communication are eligible to apply.  Preference will be given to juniors and seniors.  

Purpose:

The Student Account Services Associate position offers a valuable opportunity for students pursuing marketing, advertising, communications or related fields to gain real-world experience in a dynamic, client-focused setting. Supporting the marketing and advertising efforts of University Housing and Dining at The University of Texas at Austin, students in this role will work alongside full-time staff and fellow student associates to gain hands-on experience in project coordination, client communications, advertising and marketing strategy. This role is designed to help students grow as emerging communications professionals by bridging classroom learning with real-world application while contributing to initiatives that enhance the campus experience for their fellow Longhorns. The position also emphasizes professional development, teamwork and a comprehensive understanding of how integrated advertising campaigns evolve from idea to reality.

Key Responsibilities:

• Account Coordination Support: Support account managers in the intake, organization and follow-up of client requests from departments across University Housing and Dining. Help ensure project details are clearly captured and communicated for smooth collaboration with creative and content teams.
• Internal Client Communications: Assist in the preparation of client-facing materials, including project briefs, status updates, meeting agendas and presentations. Attend internal meetings as needed to take notes and provide logistical support.
• Project Management Assistance: Help maintain and update project tracking systems, monitor timelines and ensure that deliverables stay on schedule. Contribute to keeping marketing workflows efficient and organized from start to finish.
• Campaign Support: Assist in the planning and execution of UHD marketing campaigns, including setting up displays, coordinating logistics and supporting event-day operations as needed. Ensure promotional materials are prepped and help create an engaging experience for students and campus partners.
• Collaborative Team Support: Partner with fellow UHD student associates and full-time staff on cross-functional projects. Contribute ideas during brainstorming sessions and assist in developing strategies that support broader marketing goals.
• Administrative Duties: Provide general assistance with scheduling, project coordination and other tasks that keep the UHD marketing team and account services running smoothly.

Required Qualifications:

• Enrolled in courses at the Moody College of Communication

Preferred Qualifications:

• Junior or senior status

• Previous experience in advertising, marketing or another related field preferred

Required Materials:

• Resume
• Letter of interest

Compensation:

• $13.75 per hour

Working Conditions:

• This position is based in Austin, TX and is expected to work on campus
• May work outside in all weather conditions
• May work nights and weekends
• Typical office environment
• May carry small equipment

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Employment Eligibility:

Please make sure you meet all the required qualifications and you can perform all of the essential functions with or without a reasonable accommodation.

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Retirement Plan Eligibility:

Students in this position may choose to enroll in the UTSaver voluntary retirement programs.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.